Userpilot

JANUARY 21, 2022

Include videos, images, and gifs to make them more engaging. Channels to distribute your software release notes. But that doesn’t mean good release notes should be just a one-way direct line, broadcasting a message. Amplitude uses screenshots and short videos to provide a visual representation of what users can expect.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. A knowledge base software helps you provide on-demand self-service support to your customers at any time.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Messages—for in-app communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

APRIL 9, 2024

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Moreover, you can use them to collect user feedback to track user sentiment and identify areas for improvement.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52