Userpilot

NOVEMBER 21, 2022

In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Beta testing is a term that describes a specific type of test activity: testing with actual users prior to launch.

User Testing 83

User Testing Feedback Software Analytic Tools Research Software 83

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. Walkthroughs : sequences of in-app messages, normally tooltips, with step-by-step guidance. Book the demo!

Onboarding KPIs 92

Onboarding KPIs Software Review Analytic Tools Data Visualization 92

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. When making changes, A/B test different versions to choose the best-performing one. Userpilot is a product growth platform with analytics, feedback, and user engagement features, which make it a perfect tool for creating product tours. Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

Analytic Tools 92

Analytic Tools Research Software Data Visualization Reporting Tools 92

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Canva is an online graphic design tool that allows you to quickly create banners, social media posts, and posters. Canva acts a shortcut to Canva tool. Canva The first GPT is a Canva.

User Testing 79

User Testing Product Research ChatGPT Customer Experience 79

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. This article explores the top behavioral analytics tools to help you choose the right one for your needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Amplitude is a dedicated analytics tool with very complex functionality that can be customized for various use cases.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

APRIL 30, 2022

In the end, you’ll know how to create in-app notifications code-free. In-app messaging is a type of message that is sent to users while they are active in the app. You can leverage in-app messages to onboard new users , engage users, and reduce churn. You’ll learn what they are, and some best practices on how to use them.

Feedback Software 93

Feedback Software Analytic Tools Software Review Customer Feedback 93

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. Search Amazon for customer reviews on industry-related products or books. One study tested how bottled water brands can use personality in their branding to improve consumer brand recognition and preference.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Userpilot

APRIL 22, 2024

Using targeted in-app messages to guide users through key features effectively. Encouraging referrals and reviews to expand word-of-mouth. The best customer success tools include Userpilot, ChurnZero, and Gainsight. Implement the customer success best practices with Userpilot code-free. Book a demo to give it a try.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in!

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools?

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Tools like Userpilot, Brand24, and MonkeyLearn can help you conduct your sentiment analysis more efficiently, plus gather more detailed insights. Source: G2. Get your free Userpilot demo today!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Modus Create

JULY 7, 2020

This article expands on the most advanced technique in my earlier blog post, New Relic and JMeter Performance Remediation – Part 3 , Introduce transactional asynchronous messaging. Return an Order Complete message to the user and display it in the application. Processing a Shopping Cart Order. Sync Systems Fall Down and Go Boom.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

Usersnap

JUNE 27, 2023

Are you ready to take your product from concept to triumph through effective beta testing? The journey from idea to success hinges on the crucial stage of beta testing. In this article, we’ll unveil the secrets of beta testing and unveil game-changing strategies to redefine your approach to product launches.

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 87

Feedback Software Analytic Tools Research Software Software Review 87

Userpilot

APRIL 9, 2024

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. There are a few benefits of investing in a dedicated onboarding system. It doesn’t stop there.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

FEBRUARY 20, 2024

There are different types of audience segmentation for your email marketing campaigns: Demographic Segmentation : Categorizes audiences based on objective characteristics like age, income, and job, simplifying personalized messaging. By segmenting your audience based on their role (e.g., Demographic segmentation with Userpilot.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization User Testing 81

Userpilot

OCTOBER 6, 2023

Review stage (BoFu). Now, we brought a six-step process to build a B2B marketing funnel that fits your business, and it involves: Set clear goals and business objectives using a tried-and-tested goal-setting framework like SMART. So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel.

B2B 96

B2B Analytic Tools Feedback Software Data Visualization 96

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. But how do you run successful tests? You can test color changes or even the entire user interface. Don’t confuse usability testing with A/B testing.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. Review and analyze to identify improvement opportunities. There are several UX audit tools to consider when looking for options. Keep error messages simple and include a constructive solution.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Research Software 89

Userpilot

MARCH 14, 2024

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Journeys is currently in beta testing and aims to replace Pathfinder soon. Let’s look at what these are.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Customer Experience 89

Userpilot

APRIL 29, 2024

When testing new features , enable them to the power user segment and track their performance. Technographic segmentation : Divides customers based on their use of technology, including devices, software , and platforms. You can use this segment to trigger an onboarding flow focusing on features essential for staff reviews.

Customer Experience 87

Customer Experience User Testing Customer Feedback Analytic Tools 87

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. Userpilot. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JANUARY 8, 2024

Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool. You can also implement A/B testing to see what resonates better with your audience. To get quicker results, you’ll need to leverage paid marketing.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 90

User Testing Feedback Software Research Software Product Research 90

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. In-app messaging. The tool can get a bit buggy.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 84

Userpilot

FEBRUARY 3, 2023

Perform social listening on social media and review sites to see an unfiltered look at what customers are saying about your brand. The two top customer analysis tools of our choice are Semrush and Userpilot. Create in-app surveys code-free with Userpilot. How do you collect product usage data ? Feature tagging in Userpilot.

Analytic Tools 92

Analytic Tools User Testing Research Software Feedback Software 92

Split

MARCH 27, 2024

This guide is about identifying and fixing these issues, from leveraging the right tools to adopting best practices and making informed coding decisions. The best part is you’ll be doing it all you’ll be doing it all with simple code examples. For this journey, you’ll need some tools in your toolbox.

Software Review 52

Software Review Data Visualization User Testing Customer Experience 52

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. As we’ve covered, getting it right demands meticulous planning.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 28, 2023

Review your product analytics, and A/B test your in-app messaging for added context. Userpilot is a no-code solution where you can track product metrics and build interactive experiences that improve adoption. Introducing a new feature with in-app messaging. Analyze A/B tests in Userpilot.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Data Visualization 82

Userpilot

MARCH 21, 2024

We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy.

User Testing 94

User Testing Analytic Tools Research Software Feedback Software 94

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Communicate product news with in-app messages so customers don’t inquire about them via tickets. For example, you may notice a sudden drop in user activity, possibly due to some confusion or frustration.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Customer Feedback 91