Intercom, Inc.

DECEMBER 6, 2019

People use apps because they provide some kind of benefit, whether it is a customer messaging app that helps you keep in touch with your users or a crossword app that helps you relax after a long day at work. You can always talk to your users to find out what they like or dislike about the timing and frequency of your opt-in notifications.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

FEBRUARY 4, 2022

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. Much like the name suggests, you won’t be proactively selling SaaS to users in the self-service model. The self-service model. The enterprise model.

Feedback Software 97

Feedback Software Research Software Reporting Tools Onboarding KPIs 97

Intercom, Inc.

NOVEMBER 7, 2019

At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there. What we try to do is really think of how can we make a product that not only speaks to the finance team, but is made for the end user like you and I, Dee.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Product Bookshelf

FEBRUARY 21, 2017

Although some growth tactics are specific to outbound marketing, many are directly tied to the product. There are a lot of great growth talks on YouTube which include topics relevant for product teams–customer growth is tied directly to product onboarding, features, and user experience: The five growth mindsets.

Data Visualization 48

Data Visualization User Testing Onboarding KPIs Product Research 48

Intercom, Inc.

DECEMBER 20, 2018

Sujan: Mailshake is an outbound sales tool. ” It just didn’t fit the name, and it wasn’t always who we intended to build it for, but we decided to double down anyways. Sujan: The point is to be helpful and to provide the customer with a better user experience, but not to lie by saying, “This is a human being.”

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Userpilot

APRIL 7, 2024

SimilarWeb's dashboard contains metrics such as monthly visitors, geography, referring sites, social and search traffic that point to your inbound and outbound traffic, etc. These tiers, named Team and Enterprise, are available upon request. Website visitor tracking dashboard. Website ranking.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Intercom, Inc.

NOVEMBER 28, 2018

Knowing a prospect’s name or email is a great start, but these alone don’t tell you if that person or their company will be a qualified buyer for your product. We use Clearbit to enrich visitors who chat with us via our Messenger but only leave behind a few points of information, like full name and email address.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Intercom, Inc.

JULY 9, 2020

Atlassian does not have an outbound sales team. The customer or user acquisition strategy is product-led and follows this concept of land and expand. And that Knowledge Card is built on a technology called a Knowledge Graph, which is a database of so-called entities, which could be names, things, books, places.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. Here are a few reasons why integrating Userpilot with other tools in your stack can help: Better user experience.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Technical Review 94

Userpilot

JULY 24, 2023

Personalizing the user experience. While outbound marketing strategies like email may not be as popular an acquisition method for SaaS companies, it has a fairly good track record in the SaaS marketing space. Personalizing the experience is essential if you want to keep your users from jumping ship to alternative solutions.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Marketing 75

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. The plays the current Director of SEO at Shopify has used in the last 10 years to help companies acquire +100M users.

Research Software 70

Research Software User Testing Outbound Marketing 70

Userpilot

AUGUST 7, 2019

Verbatims are names that classify similar feedback. For example: It’s hard to navigate in-app and User Interface is confusing, can both be stored as the Bad UI verbatim. Build high-touch and subtle user experiences to unleash customer success. So, what are the subtle user experiences? Growbots Case Study.

Feedback Software 51

Feedback Software Customer Experience User Testing Research Software 51