The Product Coalition

APRIL 8, 2024

Why is product management an attractive career? An article on Product School’s blog claims it may be slightly less than that, but it’s still a significant increase for many technical roles, especially support roles. That’s a key skill in navigating ambiguity. Does a tech support agent even have a shot?

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Product Management Product Manager Customer Experience User Friction 111

Userpilot

MARCH 6, 2024

Why it is important for your product management efforts. Key metrics to track at each stage. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. How do you create a robust product funnel for your SaaS? Its different stages.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

Userpilot

APRIL 3, 2024

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. SurferSEO’s Resource Center features an “ask the community” option, fostering a collaborative environment through peer support and knowledge exchange. Why do you need a resource center?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

FEBRUARY 25, 2024

Google Analytics – Best tool for tracking website conversion funnels. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Create data-driven product roadmaps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools. What are marketing analytics tools?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Why use a cloud LMS for providing online training programs? Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! Marketing teams may look at Google Analytics while your sales team will likely check their CRM platform.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Userpilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics. What is Amplitude?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mixpanel

JULY 24, 2023

Google Docs changed the way teams collaborated online. Soon, apps like Slack, Notion, and Figma came along to bring the same kind of seamless, digital collaboration functionality to more areas of work. This is why we’ve been intentional in designing an analytics platform that becomes more valuable as more people and teams adopt it.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

The Product Coalition

JULY 13, 2022

If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Product Analytics. Learn how the other solutions compare.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. Product analytics keeps your team close to customer wants and needs throughout the product development process. Adience’s research highlights the power of product analytics. What Is Product Analytics?

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Userpilot

NOVEMBER 21, 2022

Product launch managers collaborate with the marketing manager to set the launch and product goals and timelines. The job involves making data-driven decisions so good analytical skills are a must too. To achieve that, they need to collaborate with members of various teams from across the organization. Book the demo!

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

JANUARY 29, 2023

In the era of unprecedented customer power, good customer experience is the key to successful product growth. Good product experience is a key part of the product-led growth approach. Why is product experience important for SaaS companies? This article considers what product experience is. What is product experience in SaaS?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

DECEMBER 12, 2022

Having one will enable your team to collaborate more effectively. Detailed engagement dashboards allow sales and marketing teams, customer service, and product teams to collaborate seamlessly. Select key metrics to focus on: Knowing which metrics you need to track will come from your goal. Userpilot engagement dashboard.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

Userpilot

JUNE 12, 2023

Next, define what the key activation points in the journey are. Why should product teams build goal-oriented onboarding flows? Why should they invest their time in building a goal-oriented in-app user onboarding process , compared to, for example, minimum viable onboarding? Let’s get started. Book a demo to see it in action.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. 3 The Analytics Dispatch by Mode. Yes, there are too many; more zeros than I can count. Newsletters. #1

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Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Leverage product analytics to do a customer behavior analysis and get a better understanding of how customers interact with your product. Why is customer analysis important? Share customer insights across departments so you don’t miss out on critical information.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

AUGUST 13, 2023

These are the key questions we cover in the article. Not involving key stakeholders is one of the common prioritization mistakes. Validate them with data from other sources, like analytics or insights from customer-facing teams. Validate them with data from other sources, like analytics or insights from customer-facing teams.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Business of Software Conference

OCTOBER 14, 2021

What is the data literacy continuum and why does it matter? The Data Literacy Continuum © Logi Analytics. Understanding where your customers are on the data literacy continuum was the subject of a very lively breakout discussion at BoS Conf Online Fall last month that used a sandwich shop to illustrate what it means and why it matters.

Data Visualization 98

Data Visualization Analytic Tools Customer Experience Customer Feedback 98

Userpilot

MARCH 1, 2022

Product analytics tools : remember to balance the quantitative with qualitative. Product analytics tools : remember to balance the quantitative with qualitative. This means outlining a few key factors that can help with the selection. Process first, tool later. If your process is broken, a tool won’t fix it. Indifferent.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Communications 98

Userpilot

FEBRUARY 15, 2023

Why use them? If a user opts for an interactive tour , they essentially have a whole demo environment to play around it (with some key guidelines to follow). Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? You’ve landed at the right place. Let’s do it!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 6, 2023

When potential customers are already engaging with your product—which is an opportunity to collect data through in-app surveys and behavioral analytics. Build a comprehensive user persona by collecting data through methods such as surveys, interviews, and analytics to gather valuable customer data. But how can you use it?

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

JULY 31, 2023

Front is a strong contender as an email marketing automation substitute, providing collaborative inboxes and multichannel communication. Are you looking for solid Intercom alternatives but not sure which one to pick? Let’s get right into them, one by one! Pendo offers in-app messaging and onboarding features for mobile apps.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JUNE 29, 2023

Some best practices of effective documentation include experimenting with formats to see what works best, remembering simplicity is key, using analytics to identify friction areas , and listening to feedback. Why is user documentation needed? Let’s explore some of the key benefits below. Let’s get you started!

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

OCTOBER 6, 2022

Userpilot FAB model example: features include product usage analytics , in-app flows and the resource center widget. What is key is the interaction of the three elements. That’s why writing compelling FAB statements is crucial. What is the Features Advantages Benefits (FAB) model? Are you ready to jump it? Book the demo !

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

APRIL 27, 2022

Product launch is a coordinated and collaborative effort to introduce a new solution in the market. In SaaS, a product launch is a collaborative and coordinated effort to introduce a new solution in the market. But tracking these metrics is equally important. What is a product launch in SaaS? Product launch phases. Pre-launch phase.

Onboarding KPIs 98

Onboarding KPIs Product launches Analytic Tools Feedback Software 98

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Product Experience: A Key Driver Of Your Customer Success Journey.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Usersnap

NOVEMBER 26, 2023

This capability is pivotal in averting the “feature factory” phenomenon; as Tanguy Crusson, Head of JPD, says, “Roadmaps should focus on why and not just what and when.” How to Enhance Collaboration and Insights in Product Discovery Gathering All the Above as Insights The Power of User Feedback in Shaping Product Development 4.

Product Research 52

Product Research Feedback Software Analytic Tools Customer Feedback 52

Userpilot

SEPTEMBER 2, 2022

Instructional design software should have an intuitive user interface, easy customization, content localization , user segmentation , analytics, feedback collection, and gamification. Why do you need instructional design software for your SaaS? What to look for in the right instructional design tool. Let’s go!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

SEPTEMBER 12, 2022

The Objectives and Key Results (OKR) framework helps organizations select goals (Objectives), milestones measuring progress (Key Results), and specific tasks (Initiatives). Improving collaboration and data sharing, for example by using a product adoption platform like Userpilot , will boost the productivity of the team.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Mixpanel

DECEMBER 7, 2022

We’re excited to introduce Mixpanel Boards, which replaces our existing dashboards with an expressive workspace for collaborative, aligned decision-making. Metrics in a vacuum aren’t very useful for collaboration. Typical dashboards in the industry only show reports that lack context for others to understand why certain metrics matter.

Data Visualization 52

Data Visualization Dashboard Analytic Tools Reporting Tools 52

Userpilot

AUGUST 11, 2022

Some soft skills required for a customer success manager position include leadership, problem-solving, communication, empathy, industry knowledge, technical savviness, and collaboration. Although CS and support offer customer assistance, CS is more about helping users proactively and building long-term relationships. What is customer success?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Mixpanel

OCTOBER 6, 2022

After eight years (and with gratitude for the stellar product leads I’ve worked with), I’d like to share a handful of key learnings and collaboration points that made our product, brand, and teams sing. No person thinks: cruddy blog post, but great product. Here’s why: Let’s empathize with the customer journey.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

AUGUST 6, 2023

That is why companies use in-product communication , email newsletters, support calls, live chats, and social media channels to ensure that customers get a seamless experience. Why is omnichannel customer experience important? Customers nowadays expect omnichannel customer experience when they deal with a business. Build loyalty.

Customer Experience 97

Customer Experience User Testing Customer Feedback Feedback Software 97

Userpilot

JANUARY 18, 2023

In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. As a result of the close collaboration between the marketing and product teams, usage analytics will generally be the driver behind most decisions. What is product-led growth? What is PLG strategy?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Marketing 98