Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. It focuses on Impact, Confidence, and Ease.

Framework 85

Framework Feedback Software Onboarding KPIs User Testing 85

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.  Why is this so critical to Product Management and the larger maker organization? 

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Userpilot

OCTOBER 30, 2022

Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. The 3 main components of customer experience: Discovery: This is where you reach prospects through your marketing materials and show what they can get from using your product.

Feedback Software 80

Feedback Software Research Software Customer Experience User Testing 80

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 86

Customer Experience Analytic Tools User Testing Customer Feedback 86

Userpilot

JUNE 19, 2023

In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. To conduct user flow analysis in your own product, there’s a handy framework to work from.

Data Visualization 85

Data Visualization Analytic Tools User Testing Customer Experience 85

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. The art of product leader communication relies on the concept of responsibility without authority. Leading with context instead of control.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

Userpilot

JANUARY 28, 2024

Tracking relevant product performance metrics allows you to assess how successful your product is at satisfying user needs and achieving business goals. What metrics should you track though? Our guide covers 11 key performance metrics to analyze at different stages of the customer journey. Book the demo!

Onboarding KPIs 97

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 97

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. The two metrics are closely linked to product growth. Product adoption rate. Activation rate.

Data Visualization 81

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 81

Userpilot

OCTOBER 11, 2021

Tired of tracking retention metrics that get you nowhere? To achieve that, you need to first have an accurate idea about how your product is performing. In this article, we’re covering 10 of the most important retention metrics you need for your SaaS business, and how you can improve each of them to have increased revenue.

Onboarding KPIs 91

Onboarding KPIs Feedback Software Analytic Tools Research Software 91

Modus Create

APRIL 27, 2020

Our clients have migrated to React for a few reasons: Their legacy app didn’t have the capabilities to support modern browser features and rich user interfaces. You should never be in this position. Based on the experience, I collected 21 best practices for migrating your digital products to React JS. Automate early.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

JANUARY 6, 2023

Feature velocity is one of the product management buzzwords but what exactly does it mean? Velocity is a metric that describes how much work a team can deliver during a sprint. Velocity is a metric that describes how much work a team can deliver during a sprint. Product features are its characteristics.

Onboarding KPIs 87

Onboarding KPIs User Testing Customer Experience Feedback Software 87

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Research Software 74

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. The whole agile team should take part in release planning but the product owner is accountable for the final plan.

Agile 94

Agile Feedback Software User Testing Product Research 94

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

AUGUST 24, 2021

A typical product development process would follow the Waterfall principles, taking quarters, and even a year to release a product to the market. The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products.

User Testing 147

User Testing Development Customer Experience Product Research 147

Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 28, 2021

As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. CEM Strategy #1: Personalise user onboarding using data. Using the right metrics to measure customer engagement success is as essential as measuring customer engagement itself.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. Everyone wants to grow organically through great product experience.

Analytic Tools 78

Analytic Tools Onboarding KPIs Research Software Product Marketing 78

Userpilot

JUNE 14, 2023

The customer journey is all the interactions a user has with your product from the moment they sign up. And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Set goals to see how users progress towards any incomplete goals. Customer journey diagram.

Data Visualization 86

Data Visualization Analytic Tools Customer Feedback Feedback Software 86

Userpilot

JULY 22, 2023

You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work. Select the right expansion strategy for your product, business goals, and pricing model (i.e. Five key product positioning benefits. #3. upselling vs cross-selling).

Feedback Software 73

Feedback Software User Testing Strategy Onboarding KPIs 73

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 8, 2022

The NPS metric (Net Promoter Score) measures customer loyalty, satisfaction, and their tendency to become brand promoters. It is calculated by asking customers how likely they are to promote your product. There are a lot of NPS alternatives that can provide you with feedback from different angles. Net Promoter Score Survey.

User Testing 52

User Testing Feedback Software Customer Experience Customer Feedback 52

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. Then, create a strategy, track key metrics , and iterate. Traditional marketing is product-focused and company-centric, with marketing efforts directed toward brand awareness and customer acquisition.

Analytic Tools 92

Analytic Tools Feedback Software Framework Data Visualization 92

Userpilot

JUNE 2, 2021

A user journey map visualizes all steps taken by a particular user to reach a particular goal while using your product. A user journey map shows how a particular user interacts with your product, while a user flow reflects the ideal user journey in the eyes of a product team. What is a user journey map?

Analytic Tools 52

Analytic Tools Research Software User Testing Customer Experience 52

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 86

Data Visualization Product Research User Testing Onboarding KPIs 86

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118