Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Try to understand what the in-app user journey is like.

Onboarding KPIs

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. You aim to extract meaningful insights to improve app performance and user engagement. But you find yourself puzzled, overwhelmed, and uncertain about which metrics truly matter. Ive also included the key metrics I track and recommend for every product team.

Onboarding KPIs

Userpilot

MAY 17, 2025

For me, effective mobile app onboarding is the difference between new users looking around our app and disappearing right after, or understanding our app value and becoming engaged users. This is crucial as data reveals that the average mobile app loses 77% of users within its first 3 days, and about 90% within the first 30.

Research Software

The Basics of Product Management

JUNE 21, 2025

Welcome to the ultimate guide to Product Manager interview questions. Tell me about a time you managed a difficult stakeholder Situation: A senior exec wanted a feature that conflicted with user feedback. Task: Align the roadmap with both business and user needs. Task: Communicate the decision to users and internal teams.

Product Research

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty.

Research Software

Userpilot

MAY 27, 2025

Its not just the design, features, or marketing. I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage.

Analytic Tools

Userpilot

JUNE 30, 2025

Video onboarding can be the solution you need when text-only tutorials are driving your users away. Text-heavy onboarding flows can overwhelm new users, leading to increased support tickets and slower activation. But videos provide a more human way to guide and demonstrate how your app works, and drive customer retention.

Onboarding KPIs

Userpilot

MARCH 5, 2025

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Pendo – the best software for product-led insights.

Data Visualization

Userpilot

FEBRUARY 25, 2025

By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys. Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context.

Data Visualization

Userpilot

MARCH 4, 2025

Have you ever launched a feature only to see users drop off unexpectedly? Real user monitoring (RUM) bridges that gap by tracking every click, scroll, and frustration signalsuch as rage clicks or slow load timesallowing you to identify where users struggle. But first, lets learn more about real user monitoring.

Data Visualization

UX Planet

JUNE 9, 2025

It bridges the gap between observation and action, transforming scattered (and messy) information into clear, prioritised insights that can drive product strategy. Standardise your atomic notes Clean up atomic note (its data) into a consistent format, featuring key user quotes, behaviours, and sentiment.

Data Visualization

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Wasted ad budgets, failed feature launches, and a flood of support tickets. Tie design, engineering, and marketing research to real user behavior.

Analytic Tools

BrainMates

JULY 2, 2025

Cross-Functional Collaboration: The Product Leader's Hidden Superpower By Erica Wass At a Glance Cross-Functional Collaboration: The Product Leader’s Hidden Superpower Great products aren’t built in silos. In today’s fast-paced product environment, success doesn’t happen in silos.

Product Research

Userpilot

MARCH 30, 2025

A successful mobile app must consistently transform fleeting interactions into lasting customer relationships. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

Analytic Tools

Userpilot

JULY 17, 2025

PLG email campaigns done right can bridge the gap between signup and product adoption. Unlike traditional marketing emails sent to everyone on a schedule, product growth teams create PLG emails responding to what users do inside your product. Every touchpoint pushes users toward actual product adoption.

Customer Experience

Reveal

DECEMBER 30, 2024

Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). Decentralized Efforts: Non-technical users may outsource analytics, creating bottlenecks and inefficiencies.

Data Visualization

Userpilot

JULY 17, 2025

Onboarding and activating new users Driving adoption of key features Improving trial-to-paid conversion rates Announcing new features effectively How are you currently trying to solve this? In product marketing , it also needs to be tied to the users’ product experience, nudging them towards in-app actions.

Onboarding KPIs

Userpilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. An unclear onboarding flow, slow screen transitions, or a buried key feature can mean the difference between retention and churn.

Analytic Tools

Userpilot

MARCH 4, 2025

In this guide, were breaking down the 7 best real-user monitoring tools, comparing their features, pricing, and how they can help you keep your site running smoothly. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. Watch session recordings with Userpilot.

Data Visualization

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. Another significant benefit is reduced support tickets.

Analytic Tools

Gainsight

JUNE 11, 2025

Customer churn is one of the biggest challenges businesses face, yet many organizations struggle to accurately predict and prevent it. Losing customers isn’t just a number on a spreadsheet—it’s a hit to revenue, team morale, and long-term growth potential. When customers leave, the ripple effects spread across the entire organization.

Data Visualization

Userpilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive.

Research Software

Userpilot

MAY 17, 2025

Most product analytics tools make tracking user activity on web applications look easy, and it is. Instead, youre dealing with native components, custom gestures, and frameworks that dont expose much by default. What matters is whether users complete meaningful actions, like onboarding, purchases, or content consumption.

Data Visualization

Userpilot

MAY 28, 2025

While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. 80% of users abandon apps within the first three days. Feature announcements. Congratulations!

Analytic Tools

Userpilot

FEBRUARY 9, 2025

Soon after, a backlash followed, and users flooded social media with complaints. Many product teams fall into the same trapmistaking engagement for success. When users interact more, it may seem like a win. Numbers alone can be misleading higher engagement doesnt always mean user satisfaction. The problem?

Data Visualization

Userpilot

JANUARY 29, 2025

Many product people fall into a common trap when tracking user behavior by focusing too much on numbers or relying only on user feedback. The truth is that you need to find the silver lining between quantitative and qualitative data to analyze user behavior effectively. Quantitative data shows you what users are doing.

Data Visualization

Userpilot

JANUARY 19, 2025

They record and replay user sessions to help product managers like myself identify issues and understand how people interact with their products. I watched session recordings, analyzed user behavior, and tried to understand it all. I watched session recordings, analyzed user behavior, and tried to understand it all.

Data Visualization

Userpilot

JULY 24, 2025

What’s your biggest challenge with customer retention emails? Understanding your main hurdle helps in crafting a better strategy for your customer retention emails. Driving engagement & opens Personalizing emails at scale Measuring the ROI of my emails How do you currently segment users for your customer retention emails?

Customer Experience

Centercode

JUNE 11, 2025

Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results. You uncovered valuable customer insights. This challenge came up often during a recent Customer Validation Brain Trust. Schedule a demo to talk with an expert.

User Testing

Userpilot

JUNE 10, 2025

These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. Everything points to one fact: mobile app owners with a substantial user base are better off focusing on retention over acquisition. How to track user sessions.

Analytic Tools

Userpilot

JANUARY 21, 2025

To diagnose and fix user frustration, you need product analytics that goes beyond surface-level metrics. In this article, I’ll show you how to identify those frustrated users and, more importantly, how to address them for product growth and customer retention. Are you overlooking user frustration?

Data Visualization

Userpilot

MARCH 30, 2025

The Pendo Mobile feature is good at what it intends to do: improve the mobile app experience. But is it really worth it for product management? Plus, when compared to Userpilots mobile features, it seems to provide less value for a higher cost. Multi-screen walkthroughs that users can swipe through. Resource center.

Data Visualization

Userpilot

JANUARY 15, 2025

For instance, if youre not sure why a specific onboarding flow performs better than the other, you can pull out session recordings of both and watch how users interacted with the flow. You might spot a confusing instruction or an unclickable element that keeps users from moving forward with the least-performing flow.

Data Visualization

Gainsight

NOVEMBER 22, 2024

We’re thrilled to announce that Harri , the all-in-one human capital management platform for the hospitality industry, has officially become our first four-product client in Europe by launching their customer community. We’re eager to see the impact across our entire customer base. Dan Maimone: Thanks! It’s really exciting.

Feedback Software

Userpilot

JUNE 1, 2025

Behavioral analytics zooms in on what users are actually doing in your app. Are they completing onboarding? Which features do they engage with and which ones do they ignore? These tools reveal user patterns and pain points, helping you improve flows and create a smoother user experience.

Data Visualization

Userpilot

DECEMBER 8, 2024

No free trial, but custom demos are available. Features to look for in a session replay tool Now, when evaluating most session replay tools, its essential to know what features can truly enhance your workflow and provide actionable insights. Main features : Advanced filters : Quickly pinpoint the most relevant session replays.

Data Visualization

Userpilot

APRIL 30, 2025

For marketing teams in product-led companies, that challenge goes even deeper: even though they are also responsible for KPIs such as free-to-paid conversion, upsell, and new feature adoption rates, they often dont have direct access to the in-app touchpoints where these decisions happen. Segmentation in Userpilot.

Analytic Tools