The Product Coalition

OCTOBER 19, 2020

As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers). Step 7: Identify Indicators Step 7 and 8 are optional.

Technical Review 163

Technical Review Analytic Tools Research Software Automotive 163

CardBoard

SEPTEMBER 19, 2023

It’s got roles, it’s got sprints, it’s got a whole system. You plan it, you do it, and then you review it – all within a set timeframe. And Scrum’s defined roles, like the Scrum Master and the Product Owner, provide clear structure and responsibility. Make Process Policies Explicit: Clarity is key in Kanban.

Agile 52

Agile Feedback Software User Testing Systems Review 52

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

DECEMBER 5, 2019

Personas SRE / DevOps Data Engineers Data Scientists Data Science Managers Product Managers CEOs Investors We can divide this list into two parts. In the second, are DS managers, product managers, CEOs, and Investors. In terms of cost, maintaining core-DS production is quite expensive.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. What Product Managers do. What is Product Operations?

Product Research 186

Product Research User Testing Weak Development Team Customer Experience 186

Mind the Product

NOVEMBER 30, 2017

As the newly crowned DPO at my company I believe a product person is the best placed to help a business implement a strong data protection policy in readiness for GDPR next year: after all, a product person should have an overview of the business and know where data is used. What Does a Data Protection Officer do?

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

ProductPlan

MARCH 13, 2019

Product management is a role largely comprised of soft skills and strategy, which, at first glance, would make it difficult to quantifiably measure. The benefit of including quantifiable metrics in evaluating a product manager’s performance is, well, immeasurable. A product manager is not their product.

Product Management 76

Product Management Product Manager User Testing Product Research 76

Tyner Blain

OCTOBER 23, 2023

If a patient is floating the cost of weekly rehab sessions, the size of outstanding payments due could really become significant. With this reluctance, product folks often aren’t encouraged (or required) to ask “what is the range, because I know 10% is wrong?” Which is obviously not good.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers® Insurance serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 85

User Testing Research Software Product Research Feedback Software 85

The Product Coalition

SEPTEMBER 15, 2019

Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. But what about in product management? Should there be a code of ethics for Product Managers? Being a Product Manager isn’t like being a therapist, doctor, or lawyer.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

ProductPlan

MAY 22, 2020

.” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It’s no secret that product management often looks different from one organization to the next. What is Product Ops, Exactly?

Data Visualization 128

Data Visualization User Testing Weak Development Team Customer Feedback 128

PMLesson's Ace the PM Interview

MAY 16, 2022

However, this reliance on the internet and computers brings severe risks and security threats if these systems are not secured. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems. Nowadays, human beings depend on the internet for nearly everything.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Amplitude

AUGUST 8, 2019

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. product data and use it in decision making. But this second type of data democracy involves enabling people to put data into the product analytics system.

Data Visualization 74

Data Visualization Analytic Tools Government Customer Experience 74

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. To do so, they let Alpha’s research help direct the design of their new fully digital insurance policy and brand. “We

User Testing 52

User Testing Product Research Research Software Feedback Software 52

People-First Product Leadership

SEPTEMBER 17, 2023

A new product manager is joining my team in a few weeks. To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Sign up for internal training that covers company-wide policies and systems.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Mind the Product

DECEMBER 11, 2017

My journey to product management was not what you might expect, but then again, maybe you would. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). Stakeholders.

Weak Development Team 84

Weak Development Team Systems Review Customer Experience Software Review 84

Intercom, Inc.

DECEMBER 21, 2021

And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

BrainMates

DECEMBER 7, 2021

What to do about the shortage of Product and Tech talent in Australia right now? One thing became clear, whatever the reason it is systemic, significant, and unsustainable. Replacing star performers is even worse where the cost of hiring, onboarding, loss of productivity, and the effect on other team members is significant.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. They work with leaders and their own teams across organizations.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Modus Create

MAY 11, 2020

In the last few years we saw many companies operating under the mentality that “working from home is not our policy”. Well, surprise, that policy just changed, suddenly, without being noticed. Every failure is an opportunity to learn and every crisis is a system failure. An ego sanitization done well helps build trust.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Building better products. Nobody rants quite like Laura Klein.

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

Pragmatic Marketing

NOVEMBER 25, 2018

Every product manager eventually gets an urgent customer reference request from a sales rep looking to help them win that key deal. An experienced product manager will know when to support the request and when—if absolutely necessary—to politely decline it. The Reference Process From the Buyer's Perspective.

Reference 70

Reference Customer Experience User Testing Systems Review 70

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. But this post isn’t about criticizing individual product managers.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? In the world of mobile product management, interfaces are particularly prone to changes and redesign.

Analytic Tools 117

Analytic Tools Research Software Data Visualization Technical Review 117

Modus Create

JANUARY 12, 2021

I’ll review four methodologies: waterfall, Lean, design, and Agile. Due to the level of planning and documentation, it can be relatively easy for new team members, investors, and other stakeholders to get up to speed. Relating to digital product management, the poster child of the Lean methodology is the minimum viable product, or MVP.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Product Bookshelf

MARCH 17, 2017

The first step of the process is to document and review your assumptions. The problem statement includes the current goals of the product or system. Your team must adopt a “test everything” policy. Product development changes by modifying the way that success is measured. Assumptions. Problem statement.

UX 54

UX User Testing Product Research Research Software 54

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Intercom, Inc.

JANUARY 12, 2022

I started in the policy world as an economics researcher at a think tank. I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

MAY 13, 2021

Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using. Any company that sells products can choose to use product intelligence, but the three most common groups are product marketers, product managers, and product designers/engineers.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Unlike some other roles, like product manager , software engineers can have various job titles and responsibilities, each of which may influence the specific direction of that person. 2+ years of experience contributing system architecture, scaling applications, design patterns, or reliability of modern software products.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Userpilot

FEBRUARY 15, 2023

Not affordable for really small startups: $249 per month may sound like a small fortune, especially if you don’t have anyone on your team to work on your onboarding and product adoption experiences. Userpilot review on G2. Another glowing review: The product is incredibly versatile. Another Userpilot review on G2.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Reporting Tools 96

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

JULY 30, 2023

Because of how complex product management can be, it’s not hard to see why effective data sharing can be difficult to achieve throughout an entire organization. Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. How do data silos occur?

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Feedback Software 91

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. Together, Neil and the Digital Lumens product management and marketing teams developed a case study that provided the sales team with a concrete example of a real sales situation. About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. Together, Neil and the Digital Lumens product management and marketing teams developed a case study that provided the sales team with a concrete example of a real sales situation. About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18