Sachin Rekhi

APRIL 12, 2020

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

SEPTEMBER 20, 2023

Cost plus pricing isn’t a good fit for SaaS due to the difference in the value it can provide and the low costs it takes to produce. Justifying price increases is easier when adopting a cost plus strategy. The cost-plus strategy provides a consistent rate of return if you correctly add up business costs.

User Testing 92

User Testing Research Software Software Review User Friction 92

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). I admit that in the past, I have been soured on “strategy” as a discipline.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Onboarding KPIs 88

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. What are customer engagement strategies? We got you covered!

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. The Agencies I worked for (prior to 2010), usually had what were called Production Artists.

User Testing 84

User Testing Research Software Technical Review Systems Review 84

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. Sometimes, though, the opposite strategy is more appropriate. The product health including its code quality is reasonable. How soft or brittle is the software?

Research Software 139

Research Software Software Review Product Research Systems Review 139

Userpilot

JULY 15, 2022

The dark funnel refers to all the hidden touchpoints a user goes through in their customer journey. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. ” to track the source of your users. What is the dark funnel in SaaS?

Analytic Tools 90

Analytic Tools Research Software Feedback Software Data Visualization 90

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants.

Technical Review 158

Technical Review Product Management Product Manager Research Software 158

The Product Coalition

JULY 8, 2021

Natural language understanding refers to the process of mining the meaning behind the speech or text by computers. Semantria uses natural language processing to identify and categorize sentiments by positive, neutral, and negative tones. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 153

Data Visualization Reporting Tools Analytic Tools Banking 153

Userpilot

AUGUST 20, 2022

Refer your product to their network. It drives customer loyalty, positive word of mouth, and user engagement. Although customer success (CS) leads to a positive experience (which benefits customer love). Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness.

Feedback Software 85

Feedback Software Customer Experience Customer Feedback User Testing 85

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 94

User Testing Feedback Software Research Software Product Research 94

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. Viral loops promote word-of-mouth marketing by getting existing users to refer your product to their network. The different types of growth loops and their intended benefits.

Customer Experience 97

Customer Experience User Testing Onboarding KPIs Software Review 97

Userpilot

OCTOBER 11, 2022

Looking for ways to implement lead segmentation and create more effective marketing strategies? If you want to convert your leads into paying customers, having a data-driven segmentation strategy for your product is compulsory. create an overall smarter digital marketing strategy. What is lead segmentation?

Feedback Software 90

Feedback Software User Testing Data Visualization Customer Experience 90

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. To be actionable, a product strategy should focus on specific user behaviors that create customer value. An outcome-based roadmap removes such constraints and prioritizes delivering a positive change to users’ lives.

Analytic Tools 89

Analytic Tools Feedback Software Product Research User Testing 89

Userpilot

JULY 27, 2021

Cross-reference your detractor score customer data with their in-app behavior analytics data to highlight patterns that lead to increase customer churn. Ask promoters to review your product on important platforms like G2 and drive social proof. This is a common positioning issue that you should look into. What should we improve?

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Strategies you can use to lean on marketing segmentation for higher retention rates. The first strategy you can use is to tailor the onboarding process for each user persona.

Customer Experience 93

Customer Experience User Testing Feedback Software Customer Feedback 93

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

The Product Coalition

JUNE 13, 2019

Sure, there are some junior positions out there that can be reached with a few months’ experience and a prestigious certification. However, most of the time professionals who undertake the transition aim to build the following story with their resume: their gradual acquisition of product skills across different positions and functions.

Positioning 60

Positioning Technical Review Product Management Product Manager 60

Userpilot

DECEMBER 3, 2022

The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Potential customers analyze competing products and read reviews.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 7, 2022

More customer stickiness means lower churn rates, more upsell opportunities, and MRR expansions , plus it generates brand advocates who will spread positive word-of-mouth. Here, the goal is to design a product that’s irreplaceable, engages users, and gets the job done, using strategies like The Hook Model for example.

Research Software 92

Research Software Feedback Software Customer Experience User Testing 92

Userpilot

JANUARY 3, 2023

Any positive result is already a good NPS. There are seven strategies to improve your NPS score: Trigger NPS surveys to users who can give you valuable answers. They refer others to your company and drive positive word-of-mouth. Although industry benchmarks vary greatly, any positive result is already a good NPS.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

AUGUST 23, 2021

Even if you’ve got a pretty good handle on user sentiment with your product, harnessing it to transform negativity into positivity can be challenging. Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. So let’s jump right in! How to identify detractors?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. Behavioral segmentation is a strategy of grouping customers based on how they interact with your product or service. Craving for some practice?

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94

Userpilot

AUGUST 31, 2022

Encourage raving fans to leave reviews and testimonials. We live in highly competitive times for software companies. Swamped with many SaaS options, people constantly turn to reviews and opinions from colleagues to decide on the best software solution. Strategies and best practices for creating raving fans for your SaaS.

Feedback Software 84

Feedback Software User Testing Customer Experience Onboarding KPIs 84

Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Indirect feedback – This is the feedback you need to actively look for without directly asking for information, such as from social media and product reviews. Create NPS surveys with Userpilot. with the support team.

Feedback Software 88

Feedback Software User Testing Customer Feedback Analytic Tools 88

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Planet

DECEMBER 11, 2023

Inga’s list in particular was the Medium blog post I would reference multiple times a week. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate! I think this problem still holds true today.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Since you need the right tools to follow a customer insights strategy.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Research Software 83

Userpilot

DECEMBER 20, 2022

A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies. Key loyalty stage KPIs are net promoter score and the number of reviews or recommendations given. Why are marketing funnels important for an effective marketing strategy? Consideration stage. Blog post views.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 93

Userpilot

AUGUST 18, 2022

In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Customer service is essential for nurturing positive customer relationships.

User Testing 93

User Testing Customer Experience Customer Feedback Feedback Software 93

Userpilot

JULY 18, 2022

The six sources for performing customer loyalty analytics are the customer retention rate, repeat purchase rate, Net Promoter Score , customer satisfaction score, customer effort score, and reviews and ratings. In other words, it’s an ongoing positive relationship between a customer and a company. Rating and reviews.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Experience 94

Userpilot

NOVEMBER 9, 2023

Monitoring online reviews on sites like G2 and Capterra (for SaaS) to understand customer expectations and see where your product is lagging. Since you’ll need reliable software to perform many of these tactics, why not book a Userpilot demo to see how you can elevate the product experience? Checking reviews on G2.

Customer Satisfaction 90

Customer Satisfaction User Testing Customer Feedback Feedback Software 90

Userpilot

JANUARY 7, 2022

A good onboarding system will positively impact metrics like activation , retention , feature usage and Time to Value. Use customer onboarding software to save time and build your user onboarding process with no-code. Due to both of the previous factors, companies are more likely to keep their customers engaged for longer.

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs User Testing 90