PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. The AOM position is one of the most popular and sought after roles; many people with competitive backgrounds apply each year.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

JANUARY 5, 2023

Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. ” So, there are a small but significant number of reasons that are positive. Could all of this extra work, unhappy customers, and lost revenue be avoidable?

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

This can be in terms of the companies you want to target, the roles you want to get into or the kind of industry, products, or technologies you want to work on. While some encourage you to fake it till you make it, I would advise against it during the interview process. Will Cloud technologies still be relevant after 5-10 years?

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

Sachin Rekhi

JANUARY 27, 2013

The role of product management in technology firms is a critically important one that is often misunderstood. What I most often advise is to err on the side of fewer features for the benefit of getting the product out sooner to optimize for learning.

Technical Advisors 62

Technical Advisors Product Management Product Manager Technical Review 62

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. product ideas for scarce resources and accepting that the PO is the gatekeeper to the Product Backlog.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Usersnap

JUNE 15, 2023

Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What impact will it have on our product roadmap and resource allocation? Build a stickier product.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Intercom, Inc.

MAY 19, 2022

While a short First Response Time is important, it should take into account what makes sense for the customer, the issue, the resources of the company, and the industry standard. Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 With Userpilot, you can build a comprehensive resource center without any coding required. However, a lot of reviews cite the speed of the platform to load as a bit of a problem. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. The positioning statement is what you say if someone with a minimal understanding of your industry asks what your product is. There’s some great advice on product positioning from Fritz Mueller from i365. Product Strategy.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

JUNE 29, 2020

And then if you really want to learn more about that first part, I’m going to give you some resources and you can go ahead and do that in your own time. So what Dewey is advising us to do. And our job is to learn that earlier not later, but we save our time and resources. These are the essentials of thinking.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. She is very open minded about new products and keeps up to date with technology.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103