Userpilot

JULY 9, 2023

Start improving user experience and usability with user research. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences. Next, generate and prioritize ideas for improving the usability and user experience you’ve identified in the research.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. What We’ll Cover In Our Customer Retention Guide. TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

MAY 13, 2021

Guiding principles of product intelligence. How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Mind the Product

APRIL 27, 2017

Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Different written and visual methods can be used to detail problems that target user experience as pain points. Recently it has become more common to move from only “defining solutions” to also “detailing problems”. Focus on Core Problems.

Framework 109

Framework User Testing Research Software Feedback Software 109

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Ashley Ettwein, Director of Product Marketing at ADT.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

PMLesson's Ace the PM Interview

APRIL 25, 2022

One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. They also play a significant role in product development and growth after being launched.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

The Product HQ

FEBRUARY 1, 2023

Within this leadership role, group product managers oversee the development of a group of products from the beginning, to its testing stages and eventual product launch onto the market. This includes the development and review of the product roadmap to guide the product team toward achieving the company’s objectives.

Product Management 52

Product Management Product Manager Certifications User Testing 52

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

This can be in terms of the companies you want to target, the roles you want to get into or the kind of industry, products, or technologies you want to work on. For product management and UI/UX related skills, I have personally found LinkedIn Learning and Udemy to be helpful. Interview preparation.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

PMLesson's Ace the PM Interview

MAY 4, 2020

To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. A day in the life of Kevin Wei, an enterprise product manager. I've synced my work emails and calendar with the email and calendar app on my phone for my convenience.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Department of Product

JUNE 27, 2022

Who does technical leadership? Instead, they should set up a standard approach for local leadership groups, and then let the local team customize it to their needs. Typically I’ve seen these be called Business Review meetings. A “monthly business review” meeting. This is a pain point for the Triad model.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

The Product Coalition

NOVEMBER 6, 2019

Product Roadmaps are some of the most important product tools. Learn how to create your product roadmap in 2019, including 5 templates you can get inspiration from. Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. The Principles of Creating a Product Roadmap 1.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

The Product Coalition

DECEMBER 20, 2018

Product Management is one of the toughest jobs out there. You are supposed to coherently navigate the development, design, and marketing of a product. Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. In tech, things move so fast that a situation can easily move to unexpected corners.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60