Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap?

Roadmap 86

Roadmap Customer Experience UX Product Research 86

Userpilot

MAY 12, 2021

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. High churn rates and dissatisfied customers.

User Friction 52

User Friction Data Visualization Analytic Tools Feedback Software 52

Userpilot

DECEMBER 31, 2022

As a savvy SaaS owner or product manager, you need to have a rock-solid understanding of exactly where your users are experiencing friction : dead click tracking can help. Dead clicks due to poor UX. UX design is critically important: get it right, and you can drive huge growth, engagement, and value.

User Friction 84

User Friction Customer Feedback Customer Experience User Testing 84

The Product Coalition

NOVEMBER 4, 2020

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles. We hope they come in handy for you and your team.

Article 204

Article User Friction Product Management Product Manager 204

The Product Coalition

JANUARY 11, 2023

Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Photo by Balázs Kétyi on Unsplash I have been scrutinizing and reflecting for a long time, on what a product manager should do and need.

Feedback Software 103

Feedback Software Research Software User Testing Technical Review 103

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.

Data Visualization 76

Data Visualization User Testing Research Software Product Research 76

Userpilot

JANUARY 11, 2024

What are the 10 Dysfunctions of Product Management? In short, these are the 10 common problems that most product teams face, originally identified by Ben Foster and Rajesh Nerlikar in their best-seller Build What Matters. Solution : create an outcome-based roadmap by identifying customer needs and wants. Book the demo!

Data Visualization 99

Data Visualization Feedback Software Analytic Tools User Testing 99

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 79

Research Software Analytic Tools Feedback Software User Testing 79

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. Who is a product manager?

Data Visualization 80

Data Visualization Product Research User Testing Onboarding KPIs 80

The Product Coalition

JUNE 26, 2022

Lessons and Insights from ‘The Mom Test: How to Talk to Customers’ by Rob Fitzpatrick “The Mom Test: How to Talk to Customers…” is a practical how-to guide that allows you to properly evaluate your current or next business idea. Finding conversations Now you know everything about talking to your customers. Go to crypto meetups!

User Testing 116

User Testing Customer Feedback Customer Experience Product Research 116

The Product Coalition

SEPTEMBER 29, 2022

You’re a Product Manager or Product Owner or both, and you have a new opportunity to add an existing product to your arsenal. Someone has to take over her products or features. Handover from the current product manager Ask the questions You have the responsibility to ask the questions, to get the knowledge.

Product Research 123

Product Research Product Management Product Manager Data Visualization 123

Mixpanel

APRIL 7, 2022

It only takes a small amount of user friction to cause an app to hemorrhage users. And even apps that manage to remain sticky despite user friction will see their users struggle to find the intended value in all its features. What is user friction? That’s user friction.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Product Innovation Educators

FEBRUARY 15, 2021

Four steps for product managers to make an awesome First Time User Experience. This podcast is where product leaders and managers become product masters. That has been our purpose from the beginning, and it is why I’m changing the name of the podcast to Product Masters Now. The customer persona.

Customer Experience 70

Customer Experience UX User Friction Product Management 70

Userpilot

SEPTEMBER 20, 2022

Are you wondering what the customer development process is? Would you like to know how a product manager can use it to deliver products that customers love? The customer development framework helps teams validate product ideas and build products that solve customers’ problems.

User Testing 92

User Testing Product Research Customer Experience Customer Feedback 92

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. To help us, Neha Bansal is with us.

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

The Product Guy

DECEMBER 6, 2018

From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. 3) How should I go about solving it?

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Ronke PM

APRIL 5, 2023

Table of Contents Product and design partnership What does design-driven leadership mean? Design-driven leadership is product management Final thoughts The very essence of leadership is creating a space that enables our teams to dream big, imagine, and bring what was once unthinkable to life - therefore, changing humanity.

Leadership 52

Leadership User Testing Product Management Product Manager 52

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

JANUARY 9, 2023

What is a product persona? How is different from user or buyer personas? How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Book the demo!

Feedback Software 83

Feedback Software Research Software Analytic Tools User Testing 83

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Research Software 77

Research Software User Testing Feedback Software UX 77

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product.

Research Software 77

Research Software Analytic Tools User Testing Feedback Software 77

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 77

User Testing Customer Feedback Feedback Software Product Research 77

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

DECEMBER 22, 2022

In the article, we look at the stages of the product ideation process and popular ideation techniques a product manager can apply. We also explore different ways of collecting user feedback to inform the process. In-app surveys need to be triggered contextually and target relevant user segments. Book the demo!

Product Research 91

Product Research User Testing Feedback Software Research Software 91

The Product Coalition

MAY 14, 2018

UX and product management have broadly the same goals?—?to to understand users’ needs, to create excellent experiences that solve those needs and to keep innovating products, with these aims in mind. Product managers make up a sizeable proportion of the graduates of our courses.

UX 68

UX User Testing Product Research Research Software 68

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 79

Product Research User Testing Research Software Data Visualization 79

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers.

Analytic Tools 85

Analytic Tools User Testing Customer Feedback Feedback Software 85

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. In his talk, Jason talked about how product managers can upskill to meet the challenges in their daily work and how to make sure that their organizations value their work.

Technical Review 78

Technical Review User Testing Product Management Product Manager 78

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

Customer Experience 78

Customer Experience User Testing Analytic Tools Feedback Software 78

Userpilot

MAY 29, 2023

What is a product management funnel? TL;DR The product management funnel, also known as the conversion funnel, is a powerful tool for tracking and optimizing user journeys. The sign-up funnel consists of the steps necessary for users to access the product, starting from account creation.

Data Visualization 79

Data Visualization Analytic Tools Product Research Customer Experience 79

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Driving users toward activation with checklists.

Product Research 71

Product Research Onboarding KPIs Customer Experience Data Visualization 71