Intercom, Inc.

MARCH 25, 2019

Maybe you’ve had a similar experience trying to exit your contract with your cable television or wireless carrier provider. More often than not, the closing experience of these products leaves a lot to be desired. There are many strategies you could consider providing as alternatives to permanently losing a customer.

User Testing

The Product Coalition

MARCH 23, 2022

From a Product Management and Strategy viewpoint, I believe internalizing this fear of failure drives some of the best outcomes for the organization and its customers. I will also do away with the notion of a “Product.” Markets need solutions. The key is in building win-win strategies and identifying timing in the market.

Framework

Bain Public

DECEMBER 20, 2022

When it comes to not wasting opportunities and adding momentum to the product development , it's important to ask the tough question of "Do we have product-market fit?" A lot of companies have product market fit today, but as the market changes and the world evolves, they might not have it in the future.

User Testing

Mixpanel

MAY 3, 2019

Throughout his career, Al has focused on helping companies develop and execute digital strategies to grow their business and stay ahead of the curve. But making this investment early in the process will provide a solid framework to sustain and scale your growth strategy into the future. Last Minute Architecture Changes.

Weak Development Team

ProductPlan

MARCH 3, 2022

But by making it easy and relatively affordable to play any song in any room of the house (or all of them), casual consumers saw the appeal of wireless streaming audio. They began dipping their toes in the market. Free returns are at the heart of Zappos’ customer-centric strategy. Product-centric vs. Customer-centric.

User Testing

Userpilot

JUNE 25, 2021

And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. Understanding this lets you craft a product marketing strategy for every stage of product adoption. The five stages of the Product Adoption Curve.

Analytic Tools