Mind the Product

JULY 13, 2017

One of the main reasons why products fail is because they don’t meet customer needs in a way that is better than other alternatives. That is the essence of product-market fit. In this talk at ProductTank San Francisco, I share advice from my book The Lean Product Playbook on how to achieve product-market fit.

User Testing 142

User Testing Product Marketing Marketing Product Research 142

Mind the Product

AUGUST 24, 2018

The term Product/Market Fit was coined by Marc Andreesen back in 2007 and it’s been a key goal for any new product or startup ever since. In this talk from Mind the Product San Francisco, Dan Olsen, the author of The Lean Product Playbook , tackles the key components of product/market fit and how to achieve it.

User Testing 150

User Testing Product Marketing Marketing Customer Experience 150

Userpilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Table of Contents What Are Product Analytics Tools?

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Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. No-code tools are making complex tasks simple, such as building in-app product tours. million by 2031 , growing at a CAGR of 11.3%

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

OCTOBER 15, 2023

A growth marketer is a professional who leverages experimentation and optimization techniques to increase customer lifetime value, drive retention, and fuel business expansion (referral programs, upsells, etc.). In contrast, traditional marketing managers primarily concentrate on classic marketing campaigns for customer acquisition.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization User Testing 105

Userpilot

SEPTEMBER 12, 2019

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject.

UX 76

UX Customer Experience User Friction Messaging 76

Userpilot

JULY 27, 2023

Product Manager : In charge of creating product strategy and overseeing the design process, among other things. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Average salary: $151,254/yr.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Userpilot

MAY 19, 2022

Value Proposition Canvas can help you decide what features to develop to provide value to users. A solid value proposition communicates the benefits of your product without over-promising. Great usability helps users achieve value more quickly and contributes to product success. A good product offers value.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. We are always looking for more product mentors from all around the world. About The Product Mentor. Dominic Gadoury Director Product Management, ADP. Signup to be a Mentor Today!

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Analytic Tools Research Software Customer Experience User Testing 60

Roman Pichler

OCTOBER 6, 2020

Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? How might people use the product? What kind of user experience (UX) should the product give rise to? How can the product be built? What are the major touch points?

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Product Research Technical Review Feedback Software Research Software 265

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. tools to use to capture user clicks. The main idea of click tracking is watching how users interact with your product to discover friction points.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

AUGUST 10, 2022

A Minimum Lovable Product (MLP) delivers value to the customers just like the MMP and helps establish long-term relationships with the customers. The MMP is a fully-working product offering a solid user experience while the MVP has limited functionality. What’s a minimum viable product (MVP)?

Product Research 85

Product Research User Testing Feedback Software Research Software 85

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise and experience power the most recognized and respected innovative companies in the world.

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User Testing Product Management Product Manager Data Visualization 102

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. UBA allows you to personalize user experiences and better understand customer needs. Personalize user experience based on user behavior.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

MAY 30, 2023

Ask for users’ overall experience with your product This survey asks users to rate their overall experience with your product, using stars to quantify how satisfied they feel about it. And although this question fits as a UX survey , it can give you an overview of your product management performance.

Customer Feedback 88

Customer Feedback User Testing Feedback Software Product Research 88

Userpilot

MAY 8, 2023

Most challenges that a software company will face fall into one of three categories: product, sales, and business/operations. Getting the positioning, messaging , and product-market fit right will be one of the earliest determiners of whether or not a SaaS solution will find success within its target market.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

JUNE 6, 2023

PMs implement product analytics to evaluate product performance, identify user needs and wants , and make informed decisions to improve the product and drive customer loyalty. Apart from product teams, product analytics benefit product marketing managers , UX designers , customer success managers, and developers.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 71

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Product -led growth blog.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Product Innovation Educators

JUNE 4, 2018

Product management and innovation is about creating value for customers by solving a problem they have. We accomplish this through a tangible product or an intangible service. Done correctly, we have a proper product-market fit — a product that satisfies the needs of a specific market. Innovation Quote.

User Testing 48

User Testing Product Marketing Reporting Tools Marketing 48

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

SEPTEMBER 21, 2022

Types of feedback forms (read more for examples and templates): Customer forms for understanding your user persona. Surveys for understanding user satisfaction and customer loyalty. Feedback forms for understanding user experience. Feedback surveys for collecting product feedback. What is a product feedback form?

Feedback Software 97

Feedback Software User Testing Customer Feedback Analytic Tools 97

Userpilot

MARCH 8, 2022

Cohort analytics provides insights into a specific cohort’s behavior inside your product and uses the insights to reduce churn. User analytics help you create user journey maps so that you can improve user experience to drive activation and adoption. How to use user analytics to improve SaaS metrics?

Analytic Tools 98

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 98

Userpilot

APRIL 29, 2021

The myth of the ‘killer feature’ and believing that all your product problems can be fixed with more features (or the ‘one big thing’) leads to the so-called ‘Build Trap’. The Build Trap leads to spending more and more of your development resources on building and maintaining new features, rather than improving UX and feature adoption.

Weak Development Team 105

Weak Development Team Product Research User Testing Customer Experience 105

Userpilot

AUGUST 16, 2023

TL;DR Customer retention can improve profitability, is less expensive than acquiring new users, and forms a large part of future revenue. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

The Product Coalition

JUNE 1, 2023

Meanwhile, influencer marketing involves upping the ante by partnering with sources of influence within your target audience who have similar interests in your product category and large followings in your target market. Customers need to get to know your product. Create valuable content.

User Testing 117

User Testing Customer Experience Customer Feedback Onboarding KPIs 117

Userpilot

FEBRUARY 4, 2023

Growth metrics are helpful across multiple departments, especially with product teams, marketing teams, and UI/UX designers. To perform growth analysis, start by segmenting your users with similar characteristics and jobs to be done. When users experience friction like this, it leads to a higher churn rate.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience User Testing 98

Userpilot

JULY 8, 2022

Product experience insights are the data that help you determine the perception of your product based on all touchpoints. These insights validate (or nullify) your hypothesis about your product’s UX. Product experience insights vs. product analytics. Product designers.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Analytic Tools 98

Userpilot

OCTOBER 15, 2023

Analysis trends in behavior analysis to understand what brings value to users so you attract the right customer fit. Use your signup flow to collect data from new users to understand users’ jobs to be done. Personalize the first-time user experience to reduce the time to value. Notion’s signup flow.

Analytic Tools 103

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 103

Userpilot

JULY 30, 2023

To improve user retention, you can use Userpilot to execute the following strategies: Offer contextual in-app guidance. Track and analyze user behavior. Segmenting existing customers to personalize user experiences. Then, you can trigger relevant customized in-app experiences for each segment. Click tracking.

Customer Experience 94

Customer Experience Customer Feedback User Testing Data Visualization 94

Userpilot

OCTOBER 20, 2023

SaaS product, marketing, and customer success teams have more tools and strategies that they can use to engage customers at each stage of the funnel and help them progress. For example, you could trigger them for all users who dropped out at a particular stage and ask about the issues they experienced and how you could rectify them.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

JUNE 14, 2023

The product feature request survey to let customers provide feedback and ideas for new product features. Bug report survey to collect feedback on bugs, issues, or technical glitches to improve user experience. Net Promoter Score survey to measure customer loyalty and likelihood to recommend a product or service.

Product Research 98

Product Research Feedback Software User Testing Customer Feedback 98

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!) I cherish my relationship with my design partner.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Modus Create

FEBRUARY 6, 2023

In other words, project thinking focuses on deliverables and outputs, while design thinking is all about user experience. But the truth is often in the middle, and that’s where product thinking comes in. This is the core responsibility of UX, but often overseen by the product strategist.

User Testing 98

User Testing Feedback Software Product Research Customer Experience 98

The Product Coalition

JULY 28, 2020

Parallel to having Engineering or Development teams, technology startups today have dedicated Product teams, which encapsulate Product Management, Product Design, Product Analytics and Product Marketing functions within them, with each of these functions having specific purposes they fulfill. UI/UX Design h.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

AB Tasty

MARCH 26, 2024

Dave Anderson, VP Product Marketing and Strategy We are living in a time where people treat products and services as commodities. Customers of today expect an experience alongside whatever they have purchased. The opportunity cost of NOT testing is never knowing how much revenue you are losing from not knowing.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. Summary of some concepts discussed for product managers [1:54] How do you view the intersection of art, design, and business?

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User Testing Product Research Customer Experience Research Software 104