Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Sandrine Veillet is the Vice President of Global Product at WebMD.

Product Research 239

Product Research Reporting Tools User Testing Research Software 239

freshtrax

JULY 16, 2019

PKSHA Technology Inc. Reference: Yahoo! It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Product Talk

APRIL 17, 2024

Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? All product managers report to me, and we have five product teams up and running. You have this grand vision. We’re a scheduling tool, so obviously setting up the whole process is not a big deal. What’s the vision?

Product Research 224

Product Research User Testing Data Visualization Research Software 224

UX Studio: Product Management

SEPTEMBER 12, 2021

The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design. Undoubtedly, as data-driven systems become a bigger part of our lives, we also notice more when they fail. Technology is based. A sample of reference photos from Airbnb.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Bain Public

SEPTEMBER 18, 2020

And while keeping everything in a task management tool (i.e. Ultimately, the benefits of extra visibility, shared context and team collaboration, are high but leave little time to engage with the existing task management system and workflows. So what’s our product document ecosystem solution? A Roadmap Overview.

Reporting Tools 52

Reporting Tools Feedback Software User Testing Data Visualization 52

UX Planet

MARCH 7, 2024

Color wheels are tools for artists, designers, and anyone working with color. But others are based on the laws of physics, so detached from our subjective human experience that rather than being tools for color harmony, they’re tools for ugliness. Understanding the wheels helps you better understand the color systems.

Data Visualization 86

Data Visualization Research Software Reporting Tools Artificial Inteligence 86

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. The term can also refer to a business strategy aimed at building long-term relationships with customers and strengthening their loyalty. Engagement tools like Userpilot enable you to target specific user segments with tailored messages.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

The Product Coalition

DECEMBER 23, 2022

This is justified with the idea that PMs aren’t just “PMs” in such smaller teams — they’re a bit of everything (even software development if the skills are there). One scenario he’s focusing on in the coming quarter is refactoring the current system of Ads and then building a pipeline for a frontend feature which would come next year.

Analytic Tools 108

Analytic Tools Reporting Tools Feedback Software Product Management 108

Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” Asking the customer to use a service that makes decisions for them means asking them to trust you. Asking the customer to use a service that makes decisions for them means asking them to trust you. Tweet This.

Product Research 179

Product Research Data Visualization User Testing Research Software 179

The Product HQ

JUNE 10, 2024

Being a Scrum master necessitates having the skill set to navigate through conflicts and find solutions that benefit all parties. An example of this is Kanban which also aligns with Scrum methodology, making it a useful tool for Scrum planning, execution, and overall Scrum project management.

Reporting Tools 52

Reporting Tools Feedback Software User Testing Management 52

Userpilot

NOVEMBER 3, 2022

For SaaS companies, providing exceptional customer service can be a key differentiator from their competitors who offer similar products and prices. But how do you provide top-notch customer service? These metrics may also be referred to as one-call resolution or, more rarely, right first time (RFT).

Feedback Software 98

Feedback Software Research Software Reporting Tools User Testing 98

The Product Coalition

JULY 28, 2023

As a product manager, it’s only right that I start with telling you why d ata products, because we ask that a lot, and this couldn’t be truer: Having a young child, the reference to ‘4 year olds’ couldn’t be truer either, I’ve recently started playing why back… just because. So there you have it, data products are everywhere.

Data Visualization 124

Data Visualization Reporting Tools User Testing Customer Experience 124

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. However, it also often happens that in-depth research takes a lot of time and ends with a report so detailed that it becomes unhelpful and overwhelming. The perfect world does not exist, though.

User Testing 100

User Testing Product Research Research Software Data Visualization 100

Gainsight

JUNE 1, 2022

From Siri and Alexa to TikTok’s For You page, AI is having a huge impact on how people interact with technology. At Gainsight, we’re excited by the potential for this powerful tool to revolutionize the practice of customer success. Basically, simplification is built into the platform. Cut Through the Complexity.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Data Visualization Onboarding KPIs 52

Usersnap

JUNE 15, 2023

Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Regularly update this map to reflect the changing dynamics and keep it where you can quickly refer to it. Check your product strategy and product vision Before diving into feedback, circle back to your product strategy and vision.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

ProductPlan

OCTOBER 6, 2022

Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. Start with your company and product mission and vision. ProductPlan is the product management platform that operationalizes product strategy and execution best practices and drives innovation, trust, and accountability.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Mind the Product

MAY 17, 2018

The first is to set the strategic vision and continual alignment of the product with the rest of the organization. The second bucket is implementing, tracking, and reporting back on progress. In general, when referring to these responsibilities the two roles are completely interchangeable. You see the rub?

Product Management 122

Product Management Product Manager Reporting Tools Weak Development Team 122

Userpilot

SEPTEMBER 20, 2022

There are several key steps you should consider including in every onboarding experience: a frictionless sign-up process, personalized empty state welcome screens, interactive guides, video tutorials, self-service support, and a mechanism for customers to provide feedback. don’t bore users with a pointless, lengthy tour).

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 182

Product Management Product Manager Data Visualization Weak Development Team 182

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Can you tell us a bit about the platform you’ve built and how it helps data scientists? Benn: For sure. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

JULY 13, 2021

Invision’s Design Team Maturity Report and the book Org Design for Design Orgs also grounded us with visions of what healthy, high-performing teams can do. Solution: We now show how to earn high ratings and promotions. Solution: We’ve introduced a new staff designer level in between our senior and principal levels.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

The Product Coalition

OCTOBER 9, 2023

The second difficulty is that people often frame their needs as solutions. And due to the Einstellung effect , the chances are that the solution they request will be similar to existing solutions they have experienced , rather than the optimal solution for their situation.

User Testing 108

User Testing Data Visualization Customer Feedback Customer Experience 108

People-First Product Leadership

DECEMBER 4, 2023

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals.

Strategy 52

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Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. SaaS growth is the change in product usage and payment transactions from a SaaS solution as a rate over time. Since the product itself plays a much more critical role in revenue compared to customer service, sales, and branding. ⤵️ What are the levers of SaaS Growth Strategies?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Modus Create

DECEMBER 16, 2021

There is something special about a team rallying around a vision and creating a product that users love. . Technical debt refers to the cost you accumulate by favoring easy and quick solutions over best practices in engineering. Align Technology & Product Roadmaps. Product development is exhilarating. Our partner Aha!

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

Mind the Product

MAY 5, 2020

Inclusion: is about diversity and ensures the involvement of everyone to the greatest extent possible (this can also be referred to as ‘universal design’ or ‘design for all’). But accessibility is more about inclusiveness and including vision, hearing, mobility and cognition impairments when building a product.

Reporting Tools 114

Reporting Tools Research Software Product Management Product Manager 114

Usersnap

OCTOBER 31, 2023

Imagine stepping into the world of product management with a product vision, secret formula and one particular feature that the industry’s luminaries use to transform raw ideas into gold consistently. – People with age >60 years Should the solution be disabled-friendly? Ready to see your ideas soar?

Data Visualization 52

Data Visualization Feedback Software Product Research Customer Feedback 52

The Product Coalition

MARCH 6, 2019

Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Alchemer Mobile

MARCH 17, 2020

Due to rapidly-changing technology, customers have high expectations for the products they use. Given this, product managers are being trusted with more and more responsibility to push the brand vision forward and maintain focus throughout quickly-changing priorities. Challenge #9: I don’t have the right tools in place.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Userpilot

FEBRUARY 28, 2023

Bug reports are essential for improving the technical soundness of your product. Customer service feedback helps teams not only to improve the quality of customer support but also to identify customer pain points and opportunities for development. Bug report widget created in Userpilot. What is passive feedback?

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

The Product HQ

FEBRUARY 6, 2023

After all, it is pointless to build a product if it doesn’t provide real solutions to the pain points of end users. Some common tools that senior product managers use to conduct exploratory research include customer interviews, focus groups, field observations, and user case studies.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

The Product Coalition

MARCH 8, 2020

Authenticity in this context: humanises people who may often be several line reports removed; builds a rhythm & consistency into decision making; & enables the values & behaviours you role model to proliferate throughout the organisation. Human emotions are often referred to as ‘open-loop systems’?—?simply

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product Coalition

MARCH 8, 2020

How Heineken and xDesign Applied Customer Research and User Testing Techniques to Build Digital Services Heineken N.V. They are well known for their marketing campaigns that resonate with consumers worldwide, and the company has reported revenues of 2.17 is a multinational company that develops and manufactures beverages.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

The Product Coalition

NOVEMBER 6, 2018

Especially why technology products like Netflix, Amazon and Google do so well and have so much love from customers? The thought leader for technology product management drew from his own experiences working on product teams at eBay, Netscape and Hewlett-Packard, amongst others during an illustrious career. For two reasons.

Reporting Tools 60

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