eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

APRIL 4, 2023

The Citrix Logon Simulator If you are unfamiliar with the tool – I recommend reading my colleague’s article that covers the basics, see: Citrix Logon Simulator – the Ultimate Synthetic Monitoring Tool (eginnovations.com), although this article is dated it is still relevant, it is just a very mature and proven tool.

Enterprise 52

Enterprise Reporting Tools Data Visualization Customer Experience 52

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. Native clients can support two monitors at 4K resolution each. and Amazon WorkSpaces.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

eG Innovations

AUGUST 18, 2022

eG Innovations has been providing end-to-end IT application and infrastructure monitoring for over two decades (founded in 2001) to enterprises worldwide. There are several vendors of VDI technologies today – Citrix with Citrix Virtual Apps and Desktops, VMware with Horizon, AWS with WorkSpaces and AppStream 2.0, User Portal.

Analytic Tools 52

Analytic Tools Reporting Tools Enterprise Technology 52

eG Innovations

MAY 28, 2021

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. What is Amazon (AWS) WorkSpaces? Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. Logon Simulators are a common tool used for VDI and digital workspace monitoring.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

Userpilot

MAY 17, 2024

Funnel analysis report generated with Userpilot. Pricing Here’s an overview of Userpilot’s pricing plans : Starter : The entry-level Starter plan starts at $249/month and includes features like segmentation, product analytics, reporting, user engagement , NPS feedback, and customization. Designing experiences in Pendo.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

Analytic Tools 80

Analytic Tools Data Visualization Reporting Tools Enterprise 80

eG Innovations

JULY 28, 2022

Using this new tool to enable 24×7 simulation and alerting on virtual desktop and workspace logon failures provides AVD administrators with exactly what they need to proactively detect and fix such issues, and thereby, ensure a great user and employee digital experience. Office 365 Monitoring, Reporting and Performance Management.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Enterprise 52

eG Innovations

MARCH 24, 2022

How to ensure Citrix users are using an up-to-date version of Citrix Workspace App / Receiver. Yet, the Citrix client component called Citrix Workspace (or earlier on Citrix Receiver) has a massive impact on the perceived performance of an employee. As of Citrix Workspace App version x.y.z,

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

eG Innovations

JULY 21, 2022

Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions. Where can I get information on monitoring the authentication and brokering process of AVD logons?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. 5 Reporting and Analytics. 5 Reporting and Analytics.

Reporting Tools 105

Reporting Tools Analytic Tools Data Visualization Software Review 105

eG Innovations

APRIL 14, 2022

and Amazon WorkSpaces? Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). What is Amazon WorkSpaces? Amazon WorkSpaces can be used to provision either Windows or Linux desktops.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

eG Innovations

JANUARY 27, 2022

Which specific cloud services were being used e.g., AWS RDS vs. Azure SQL DB and AWS WorkSpaces vs. Microsoft AVD. Being a monitoring vendor, we also asked about feature gaps users are encountering with native cloud monitoring solutions such as Azure Monitor and AWS CloudWatch. eginnovations.com).

Reporting Tools 52

Reporting Tools Technology Data Visualization White Paper 52

eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

MAY 7, 2024

Monitor how users progress through your walkthrough to optimize it. Notion Notion is an all-in-one workspace where teams and individuals can plan, collaborate, and get organized. Slack uses this information to name the company’s workspace, immediately giving users a sense of ownership with personalization.

Feedback Software 101

Feedback Software Analytic Tools Reporting Tools Customer Communications 101

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. 10 Is there a way to monitor NVIDIA grid card usage? Does eG Enterprise alert or report on this? Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

MAY 28, 2021

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. What is Amazon (AWS) WorkSpaces? Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. Logon Simulators are a common tool used for VDI and digital workspace monitoring.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

eG Innovations

FEBRUARY 24, 2023

We recommend that you follow the master image route for new session hosts because once your image is created, this method requires zero on-going manual effort and hosts provisioned by auto-scaling will automatically be monitored without any human intervention. Choose the “Discover/Monitor” icon. See Figure: 2.

Reporting Tools 52

Reporting Tools Enterprise White Paper Customer Experience 52

eG Innovations

AUGUST 25, 2022

When evaluating a monitoring product, it is essential you fully understand its alerting capabilities. Alerting is a responsive action triggered by a change in conditions within the system being monitored. A threshold is a limit set in the monitoring tool for the metric, so that if a metric crosses this value, an alert is raised.

Reporting Tools 52

Reporting Tools White Paper Data Visualization Software Review 52

eG Innovations

SEPTEMBER 4, 2020

Performance monitoring is critical for ensuring that the Citrix digital workspace experience of users is good. Citrix performance monitoring. The Importance of Citrix Performance Monitoring. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Systems Review 52

eG Innovations

NOVEMBER 23, 2022

These are large survey sets with typically 500+ or 1000+ that may help those making decisions present supporting data for strategies: On-premises VDI and cloud digital workspaces data can be found in: Digital Workspaces in the New Normal 2021 Survey Report (eginnovations.com). Mitigating Risks in these Crazy Times.

Reporting Tools 64

Reporting Tools Data Visualization Technical Review White Paper 64

eG Innovations

JANUARY 19, 2023

In most cases, this will be perceived by end users as the application running slow which can generate those “Citrix is Slow” complaints you hear being reported to the helpdesk. When latency impacts the digital user experience (DEX), productivity is typically lost as a result, and this has an impact on the business.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

eG Innovations

JANUARY 31, 2020

Monitoring just the resource usage of applications and infrastructure elements is no longer enough. IT admins are measured by user experience metrics in today’s digital economy. Hence, the user experience must be central to an IT monitoring strategy, irrespective of the type of applications being used by the business.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Feedback Software 59

eG Innovations

FEBRUARY 14, 2022

What is AWS Monitoring? After applications are deployed in the cloud, their performance has to be monitored. After applications are deployed in the cloud, their performance has to be monitored. This is where AWS monitoring comes in. Why is AWS Monitoring Necessary? Source: [link]. Right-sizing can save you money.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

eG Innovations

JANUARY 10, 2023

New Dashboards for AWS Services This is just a quick blog to draw attention to some new and enhanced monitoring dashboards we have added to eG Enterprise in the upcoming release (v 7.2) AWS Monitoring Dashboards for EC2 EC2 is one of the most popular AWS services. to provide quick and powerful overviews of a range of AWS services.

Data Visualization 52

Data Visualization Dashboard Reporting Tools Enterprise 52

eG Innovations

FEBRUARY 16, 2023

Download the report here. Where traditional monitoring tools often fail to provide insight into the performance drivers of business services and user experience, eG Innovations provides total performance visibility across every layer and every tier of the IT infrastructure that supports the business service chain.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

MAY 22, 2024

This AI-powered digital marketing platform helps attract and engage prospects. A customer success platform for monitoring customer health scores and expansion opportunities. Data analysis reports. You can leverage find funnel, trend, path, and retention reports for customer lifecycle management. ChurnZero. Enterprise.

Analytic Tools 103

Analytic Tools Research Software Feedback Software Reporting Tools 103

eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). Help desk teams often have limited or no access to monitoring tools.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

eG Innovations

DECEMBER 16, 2019

A recent Forbes survey reports that in the span of 15 months, about 80% of all IT funds will be committed to cloud solutions. Citrix Cloud services offer a simple, fast, and flexible way of delivering digital workspaces. The Performance Monitoring Challenge: On-prem vs. Citrix Cloud. A typical Citrix Cloud deployment.

Data Visualization 81

Data Visualization Reporting Tools Analytic Tools Customer Experience 81

eG Innovations

AUGUST 6, 2021

eG Innovations to showcase end-user experience monitoring capabilities as part of the IGEL Ready Ecosystem. Here, alongside IGEL and other key IGEL Ready partners, eG Innovations will be showcasing its end-user experience monitoring capabilities for digital workspaces and VDIs. Simplify healthcare compliance reporting.

Reporting Tools 52

Reporting Tools Healthcare Customer Experience Data Visualization 52

eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. The easiest way to get started with monitoring user experience is by using synthetic monitoring aka user simulation.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Customer Experience 98

Userpilot

MARCH 15, 2024

For example, a path analysis can help you identify which features drive adoption by monitoring users’ journey from signing up to becoming paying customers. Path analysis report generated with Userpilot. Trend analysis report in Userpilot. The funnel analysis report shows friction points and areas where users move smoothly.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

eG Innovations

JULY 8, 2021

Using Azure Monitor for Monitoring Azure Virtual Desktop (AVD) and Estimating Your Costs. In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. This is the configuration I will cover adding monitoring and alert thresholds to, today.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

Userpilot

OCTOBER 24, 2023

Track and monitor product usage across segments Tracking usage data across different segments (through feature tagging or event tracking) will provide actionable insights into user behavior. Userpilot implements a hybrid pricing model Userpilot is a digital adoption platform (DAP) for mid-market SaaS companies. Source: Confluence.

Analytic Tools 97

Analytic Tools Data Visualization Reporting Tools User Testing 97

eG Innovations

APRIL 11, 2023

The Key Role of Alerting for Monitoring and Observability Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

eG Innovations

MARCH 20, 2020

Get free cloud-based monitoring for 30 days ». You might already have some basic monitoring tools for checking availability and uptime, but with the amount of traffic and types of requests that are about to hit your servers in the next few weeks, you need help! Get free cloud-based monitoring for 30 days ».

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Reporting Tools Software Review Customer Experience Enterprise 59