Mironov Consulting

SEPTEMBER 22, 2020

Support needs installation guides, training sessions, FAQs, bug reporting categories. Product and design/UX folks are barred from ever showing any more prototypes to paying customers. UX testing” or “Conceptual workflow” ( NON-REVENUE ). Goal: understanding if we identified the right root problem.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Centercode

AUGUST 7, 2020

When you’re managing beta and delta testing, you’re tasked with providing accurate, useful insights to several different stakeholders — reporting and prioritizing issues for Engineering and QA, feature acceptance for Product Management, contextualizing insights for UX, even testimonials for Marketing. Product Managers.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

SEPTEMBER 2, 2022

But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options. Multi-language support and localization. Native dashboard analytics and reporting.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Education 93

Amplitude

JANUARY 27, 2021

Led to the new reporting features and multiple product fixes inspired by insights. Support training and onboarding. Create and conduct more customized onboarding and training experiences. When training how to engage in these different approaches it is particularly useful to: . Conduct persona interviews.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90