The Product Bistro

JANUARY 3, 2017

In a nutshell, in the late ‘oughts, with the introduction of the Apple iPhone, the convergence of ubiquitous network connectivity, and the rise of the “*cloud*,” the stage was set for yet another transformation of business. Suddenly, the paradigm of where you work, and what tasks you perform were being disrupted.

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Userpilot

AUGUST 30, 2024

Starting a career as a customer support specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer support specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

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Userpilot

AUGUST 27, 2024

Embarking on a career as a customer support specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer support specialist. Looking into tools for customer support specialists?

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eG Innovations

OCTOBER 18, 2022

Container technology is handled in a similar vein in the IT world. Since a container is self-contained and includes all dependencies, the application it supports will run reliably across different computing environments. Containers might sound like new, flashy technology, and you may wonder why you would ever need them.

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Userpilot

AUGUST 28, 2024

Proactively Identify Issues : Monitor customer interactions to spot potential problems early and proactively address them. In the SaaS industry, a customer advocate focuses on understanding user challenges, providing support, and collaborating with internal teams to enhance the user experience.

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eG Innovations

FEBRUARY 18, 2021

Does it use an all-or-nothing approach – i.e., if you choose to use it, will you have to monitor everything in your infrastructure by using the same tool? What changes to your security policy, network architecture, and/or usage model is required to deploy the tool? 6 Multi-Tenancy Support. 6 Multi-Tenancy Support.

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eG Innovations

JANUARY 1, 2021

Simple Network Management Protocol ( SNMP ) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Newer versions support larger values. Now TCP is also supported as a transport protocol. What is SNMP?

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eG Innovations

APRIL 23, 2020

In this blog, we will focus on what IT teams need to do to support employees working from home. Monitoring: The Focus of the Second Phase of Work from Home . Rapid expansion or implementation of digital workspace technologies (Citrix, VPN, VDI, etc.) has ensued to support employees working from home.

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eG Innovations

MARCH 26, 2021

In an earlier blog post, we had discussed the major challenges that VMware Horizon admins encounter when supporting VMware Horizon-based virtual applications and virtual desktops. 5 Reporting and Analytics. 5 Reporting and Analytics. Monitoring the User Experience of VMware Horizon Users. must all be working well.

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eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. Instant Clones and App Volumes technologies in Horizon enable fast and on-demand delivery of desktops. What is VMware Horizon?

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eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise CLI (Command Line Interface).

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eG Innovations

DECEMBER 7, 2022

SNMP stands for Simple Network Management Protocol. It is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. SNMP Support Today. SNMP is still the most common way of monitoring network devices even today.

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eG Innovations

FEBRUARY 14, 2023

A load balancer health probe monitors a given port on each VM and only distributes traffic to an operational VM. From our work with Azure Load Balancer, we think there are 4 key metrics and events you should proactively monitor and alert on. Azure Load Balancers are frequently used in Azure Virtual Desktop (AVD) deployments.

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eG Innovations

JUNE 9, 2022

Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments. Those products that also cover APM , DevOps monitoring , and end-to-end monitoring have long been integrated into IaC workflows. IaC and How it Relates to Monitoring Tools. Removing components to be monitored (e.g.,

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Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. This can cause surges in network traffic, destabilize the cluster and open the door to random failures in the relatively long window during which the operation is being performed.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. This rapidly evolving digital technology can analyze more data with greater precision than humans. AI provides marketing professionals with an indispensable advantage in this pursuit.

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eG Innovations

MAY 22, 2020

In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market. It then monitors and troubleshoots user sessions, and views operational metrics for users and share links across an organization that uses Citrix products.

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eG Innovations

OCTOBER 11, 2022

This has the additional benefits that IP addresses can be hidden and less secure architectures using open ports are avoided using built-in technologies such as “Reverse Connect”. the client IP of the end-user – see details ) and as such it is essential to continually monitor each logon if you wish to have this information available.

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eG Innovations

FEBRUARY 5, 2020

Today let’s dive into some of my real-world experiences with web applications, cover some of the monitoring challenges and then take a closer look at a brand-new feature offered in eG Innovations v7 that offers visual end-to-end user experience due to technology advancements with synthetic simulation monitoring.

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eG Innovations

SEPTEMBER 9, 2021

One of the best and fastest growing community data conferences associated with data technologies. BI/ Reporting/ Business Use Cases. Our colleague, Wendy Howard ( @Wendy31927677 ), a Technical Consultant from eG, will be speaking in the BI/Reporting/Business Use Cases track on 17 th September at 12:40 PM – 1:20 PM (PST).

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eG Innovations

SEPTEMBER 22, 2021

Enabling Proactive Monitoring of IT Applications and Infrastructures. What is Proactive Monitoring? Proactive monitoring means a business is continuously searching for signs that indicate a problem is about to happen. Proactive monitoring is the opposite of reactive monitoring. Proactive /pr???akt?v/.

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eG Innovations

DECEMBER 21, 2021

Amazon EC2 offers a broad and deep compute platform with a wide range of choices of processor, storage, networking, operating system, and purchasing models. Amazon CloudWatch is a monitoring and observability service originally built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers.

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Arkenea

AUGUST 15, 2024

According to a report, 56% of IT decision-makers view APIs as assets that help organizations build better digital experiences and products. Data standards such as FHIR, and integration of RESTful API ensure that data is exchanged securely over the network. Security, data integrity, and performance are closely monitored.

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eG Innovations

FEBRUARY 17, 2020

Now how many of you have better monitoring as part of your New Year’s resolution? You want to implement better monitoring into your Citrix environments, right?You The reason being is that you simply cannot run IT infrastructure effectively without monitoring in place. Monitoring On-premise Components is of Importance.

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eG Innovations

APRIL 7, 2022

How to ensure compliance and increase security by Monitoring Azure AD Audit logs. eG Enterprise monitoring for Azure AD leverages Azure AD Audit logs to allow administrators to: Receive proactive alerts and alarms if concerning changes are made and proactive notification if administration tasks fail or timeout to remediate immediately.

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PMLesson's Ace the PM Interview

JUNE 19, 2022

Cloud architects, however, are responsible for using cloud computing technologies to engineer these solutions. Typically, cloud architects are responsible for designing and building the cloud technologies of their firms. Cloud technology, by its nature, relies entirely on networking tech.

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eG Innovations

SEPTEMBER 29, 2022

We’ve covered in a previous article how eG Enterprise can automate monitoring alerts from Azure Advisor into the IT system without bespoke scripting, see: What is Azure Advisor? | There is some advice available on both the official Microsoft support site and forums and also community self-help portals on how to identify unused resources.

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eG Innovations

DECEMBER 15, 2022

Over the last few years, as vendors of Application Performance Monitoring (APM) and Observability solutions have been looking to expand their coverage and scope, they have looked at integration with security requirements of organizations. Gartner Magic Quadrant for Application Performance Monitoring and Observability, June 2022.

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eG Innovations

DECEMBER 9, 2021

How a full stack monitoring solution helped our enterprise customer pinpoint the cause of slowness in AWS Cloud. You need a modern AI-powered full stack monitoring solution to find the needle in the multi-layered haystack that is the cloud. The Cloud Does Not Make Performance Monitoring Simpler. The Initial Alert.

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eG Innovations

FEBRUARY 25, 2019

We compiled the dozens of participant questions into three groups below: Citrix Troubleshooting, Citrix Optimization and Citrix Monitoring. Consider preparing your ADC Gateway virtual servers and end-user devices to support Adaptive Transport. No, currently, Citrix Director’s application probing only supports published applications.

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eG Innovations

FEBRUARY 22, 2022

Synthetic monitoring of the web application using eG Enterprise indicated that there was a problem. Figure 1: Web front-end performance measured by synthetic monitoring – as measured over 4 days. When this finding was reported, the database team were adamant that the database tier itself was functioning correctly. See Figure 6.

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PMLesson's Ace the PM Interview

MAY 16, 2022

This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. If you have a background in engineering or network security, this position may be perfect. To help you learn more, we wrote up this definitive guide to the security engineer role.

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eG Innovations

MAY 29, 2020

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. All of this means that Citrix performance is heavily dependent on the quality of the network connection between the user terminal and the Citrix server/desktop. Yet, not all problems related are due to Citrix issues.

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The Product Coalition

MARCH 18, 2021

A Cision PR Newswire report projects the SaaS market to grow from $158.2 E.g., you need to look for experience in the industry you target and the technology stack. Consider the following alternatives: IaaS (Infrastructure-as-a-Service): The MCSP provides servers, networking, etc. billion in 2020 to $307.3 billion by 2026.

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Userpilot

JUNE 12, 2024

Instead, stay up to date on the latest trends and tools and attend professional networking events to remain relevant. Leverage Zendesk to proactively resolve CX issues : Stay on top of customer support interactions, extract useful feedback, and identify recurring issues. Looking into tools for growth product managers?

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Modus Create

FEBRUARY 24, 2020

In 2018, McKinsey published their Business Value of Design report summarizing how organizations with higher Design Index scores saw a correlation with higher revenue growth and, for the top quartile, higher returns to shareholders. Monitor the Ratios. Supporting iteration is much easier said than done. Embrace Iteration.

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Userpilot

AUGUST 30, 2024

Monitoring product performance : Tracking key metrics and analyzing user data to assess product performance and identify areas for improvement. For example, some companies like Amazon and Google are reported to pay their Heads of Product upwards of $500,000 per year. Source: Glassdoor. SaaStr for SaaS products ).

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