Gainsight
FEBRUARY 2, 2024
Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. What Is Customer Training?
Pragmatic Marketing
JULY 31, 2009
We’re just terrible at writing them; and, still, the development group wants more detail—and more and more and more. And developers have to make sense of the requirements. Developers then complain, “Don’t tell me how to do my job,” because the requirement now explains how the feature should be implemented. And they’re right.
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Intercom, Inc.
JULY 23, 2020
As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. What seminars could I go to? billion in 2015.
Product Innovation Educators
OCTOBER 21, 2016
Inspiration for product teams – a better Amazon Echo in 3 months working part-time and distributed. A recent one-day seminar for the Audio Engineering Society showcased the work of a small distributed team who volunteered their free time over a 3-month period to prototype a bigger better Amazon Echo called Speak2Me.
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