Remove Feedback Software Remove Roadmap Remove Seminar Remove Weak Development Team
article thumbnail

Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

article thumbnail

Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

article thumbnail

Agile Market Requirements

Pragmatic Marketing

Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. We’re just terrible at writing them; and, still, the development group wants more detail—and more and more and more. And developers have to make sense of the requirements. Of course not.

Agile 70