PMLesson's Ace the PM Interview
DECEMBER 13, 2021
Nearly all Facebook interns have the chance to ship code or help develop actual projects at the company within days of their programs. However, the company also requires software engineering and business interns to be six months or less away from their graduation date. Interns also receive housing assistance during the program.
Userpilot
FEBRUARY 22, 2024
This article examines how to create an exceptional customer support strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. To create an effective support strategy , you must first define your support philosophy. Book a demo to learn how it works today.
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Gainsight
FEBRUARY 2, 2024
Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. They’re not just creating great users of their software.
Userpilot
NOVEMBER 24, 2022
An effective customer education strategy can speed up the customer onboarding process, increase product adoption for your software, reduce the number of tickets your support team needs to deal with, and drive long-term account expansion. You’ll get a better idea of how your customers feel about the software after their purchase.
Userpilot
MAY 19, 2021
You hear many people chanting the same things about how this one specific tactic gave them +1000% in ROI, and then you look at your own strategy and wonder why it’s all crickets. Venture Harbour’s Influencer Marketing Strategy That Has Led to 9 Successful Businesses. The B2B SaaS marketing space can feel a lot like an echo chamber.
Intercom, Inc.
APRIL 2, 2020
Like so many of our peers, we were due to attend SaaStr 2020 a few weeks back, and we’d lined up interviews with some of the incredible speakers who would have been there. So we can manage the platform and the software totally remote. We’ve managed it remotely from day one. We’re going to work with you to make it work.
Business of Software Conference
NOVEMBER 28, 2019
Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Join the smart people who get BoS updates.
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