PMLesson's Ace the PM Interview

DECEMBER 13, 2021

The BOLD (Build Opportunities for Leadership & Development) is meant for those business and marketing-related roles. This is not necessarily a bad thing by any means. Nearly all Facebook interns have the chance to ship code or help develop actual projects at the company within days of their programs.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Userpilot

FEBRUARY 22, 2024

This article examines how to create an exceptional customer support strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. It can also serve as a source of invaluable feedback for product development. Book a demo to learn how it works today.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Join the smart people who get BoS updates.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40