Gainsight

FEBRUARY 2, 2024

Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. What Is Customer Training?

Education 52

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Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. John Barrows: Passion and work ethic. Those are two things you cannot train.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. or a consultant or thinking about doing a startup?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40