Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Innovative startups.

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Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 102

Reporting Tools Travel Systems Review Data Visualization 102

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I Mid-summer test.

Research Software 223

Research Software Systems Review Technical Review Development 223

The Product Coalition

JUNE 26, 2023

Many have a well-defined AI strategy and have made considerable progress. However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. Why Accelerate Now? The risk of falling behind is real. It can help in automating and quality assurance processes.

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Generative AI Customer Communications Technical Review Reporting Tools 110

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Gainsight

NOVEMBER 7, 2023

Customer data scattered across various systems, workflows bottlenecked by manual processes, and an overarching need for a more unified and efficient approach. Sana Benefits recently shared how it was able to overcome these challenges in its first year with Gainsight in a recent Essentials Business Review webinar.

Customer Communications 52

Customer Communications Systems Review Technical Review Software Review 52

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? And at least one dedicated software application to help you take your products from concept to launch. How should we arrange the strategy, brainstorming, and planning meetings for this team? Where will we capture, maintain, and communicate our product strategy? Wireframing. UX testing.

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Review CS on G2, Review PX on G2, Review Digital Hub on G2.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It 2] software product companies should almost never make changes for a single customer , no matter how big the deal.  But

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. A/B testing : Test and refine strategies for various user cohorts.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  But all software inevitably breaks or needs updates or uses some  soon-to-deprecated third party products.  The

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Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. How does this relate to software businesses? Automation is a distraction from the real issues facing workers in the exponential age: from pernicious systems of algorithmic management, to a relative decline in workers’ wages. That doesn’t mean the future of work will be easy.

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Technical Review Software Review Systems Review Books 99

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

Userpilot

AUGUST 22, 2022

Looking to build a customer feedback strategy for your business? Having a customer feedback strategy enables you to continuously collect and analyze user responses and develop an action plan for improving your product and driving engagement. Ready to start implementing a customer feedback strategy? You’re in the right place.

Feedback Software 89

Feedback Software User Testing Customer Feedback Customer Experience 89

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity? Licensing Systems.

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Sachin Rekhi

APRIL 12, 2020

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! While WalkMe can be used for customer onboarding, users generally find it most effective for employee onboarding and training for their website or software program. WalkMe isn’t cheap.

Analytic Tools 89

Analytic Tools Reporting Tools Software Review Technical Review 89

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can continuously drive customer value once you successfully harness user feedback to build data-driven business strategies. Powerful funnel system. Let’s get started! What do users say about HelpHero?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

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Reporting Tools Feedback Software User Testing Software Review 128

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. Delivery and feature teams are often structured by function—front-end teams, back-end teams, mobile teams, etc.

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Research Software Weak Development Team Feedback Software User Testing 294

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Let’s explore strategies for how we can tackle these challenges. In the product management discipline, cross-functional collaboration is more than a buzzword — it’s a critical strategy.

Analytic Tools 124

Analytic Tools Weak Development Team Reporting Tools Technical Review 124

Agile Velocity

SEPTEMBER 12, 2023

Agile practices, like Scrum and Kanban, initially developed for software development, are now being embraced across all departments and functional areas including marketing, finance, and human resources. When combined with an Agile Transformation, all require an intricate balance of strategies. All fit our definition of hybrid.

Agile 80

Agile Feedback Software Product Research Strategy 80

Userpilot

JANUARY 17, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. This approach allows for more personalized and effective engagement with users, as opposed to a one-size-fits-all strategy. Powerful funnel system. Let’s get started! What do users say about HelpHero?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Software Engineering jobs are among the most in-demand and highest-paying jobs on the labor market today. Bureau of Labor Statistics projects that software engineering jobs will grow by 22% in this next decade. Here is our list of the top 30 software engineering interview questions you will likely experience.

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