ProductPlan
APRIL 5, 2022
The first internal group to train is marketing. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Support’s training must therefore delve into far more detail.
ProductPlan
APRIL 5, 2022
The first internal group to train is marketing. When training marketing staff on your new or updated product, you have to be clear on the new or updated product and its benefits because marketing will ultimately be the storytellers and message creators for the solution. Support’s training must therefore delve into far more detail.
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Gainsight
DECEMBER 21, 2022
Digital as Strategy. They will start applying digital strategies even to high-touch motions, freeing up time for higher-value activities. Digital CS will often become part of the broader CS strategy and Ops function. Many companies have a fragmented set of sites—training, community , documentation, self-service, etc.
Userpilot
OCTOBER 26, 2023
When investing in third-party SaaS applications, you still need to assess estimated returns, implementation, and staff onboarding and training costs but not development or maintenance costs – that’s on the vendor. Staff onboarding and training costs. For ClearPoint Strategy , a good ROI sits at around 20%.
Mironov Consulting
OCTOBER 19, 2022
Many of these projects are off strategy, not well spec’d, already rejected by Product/Engineering as bad ideas, or incrementally pull us into a problem space we’ve carefully avoided. Current That’s great training for field sales engineers or support teams, but shallow for application developers.
Mind the Product
NOVEMBER 30, 2017
Monitor compliance with the GDPR and other data protection laws, including managing internal data protection activities, advise on data protection impact assessments; train staff and conduct internal audits. Be the first point of contact for supervisory authorities and for individuals whose data is processed (employees, customers etc).
The Product Coalition
NOVEMBER 14, 2018
Services (customer support, training, etc.) Then you look at some of the activities a PM is responsible for or is heavily involved in: Product vision (strategy, roadmap, MRD, PRD, POR, etc.) Marketing collateral (presentations, training materials, sales guides, etc.) Marketing (product, social, brand, communications, etc.)
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