UX Planet

JUNE 19, 2025

Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit —  Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Research Software 59

Userpilot

AUGUST 8, 2024

This service can be provided through support, training, consulting, and other value-added services. In addition to the messaging and collaboration features of Slack, it also added a video calling feature. Service Strategy A service strategy focuses on delivering value through better service rather than just the product itself.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Strategy 105

Centercode

AUGUST 7, 2020

That means fewer show-stopping issues — and less damage control for your support team. Beef up your self-help documentation, support training, and videos with step-by-step processes and specific use cases from real-world customer testers. Setting up your self-help resources. What about the bugs you can’t fix?

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

SEPTEMBER 2, 2022

But before then, the features below are a must-have for any customer training software: Contextual in-app guidance. Multimedia content support. Training progress tracking and analytics. Supplemental live training options. Multi-language support and localization. Allows video conferencing integration.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JUNE 23, 2024

Main Reasons : Varying levels of support training. Different support team structures. Solution : Start by providing consistent training and resources to service reps across all platforms. only blogs, no videos or tooltips ). No human support options. Inconsistent use of knowledge bases.

Customer Experience 52

Customer Experience User Testing Feedback Software Customer Feedback 52