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A product manager’s guide to breaking free from reactive problem solving Watch on YouTube TLDR In my recent conversation with Doug Hall, master of turning chaos into clarity, we explored how product managers and innovation leaders can break free from reactive problem-solving and create more value through proactive innovation. Doug shared that the average manager wastes 3.5 hours daily fixing problems, with 75% of issues stemming from broken systems rather than employee mistakes.
If youre committed to adopting continuous discovery habits, opportunity solution trees are one of the most important ways to track your learnings and progress. And theres no shortage of tools out there that can be used to build your opportunity solution trees. If youre committed to adopting continuous discovery habits, opportunity solution trees are one of the most important ways to track your learnings and progress.
At our latest TPG Live roundtable, we brought together four leading voices in product coaching, discovery, and strategy. The conversation tackled two questions that are defining modern product leadership: How do you make coaching actually work inside product teams How do you embed discovery into everyday work without burning people out or wasting time If you are building product with a team right now, these challenges probably feel familiar.
As a product manager or leader, your ability to manage stakeholder relationships is as critical as your strategy and execution skills. In fact, those relationships have a real chance to make or break a project whether its a new product launch, product strategy planning process, or any other project your product team is working on. Read more » The post Deep dive: Mastering stakeholder management for product leaders appeared first on Mind the Product.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
90% of executives say they prefer visual storytelling over dense reports. Yet most product managers still rely on long documents, jargon-filled briefs, and clunky slide decks that dont land with the people who matter. In our recent webinar, Dean Peters and Tom Evans shared a smarter way forward: storyboarding. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox.
Listen to the audio version of this article: [link] Overview of the Matrix The Innovation Ambition Matrix, which was developed by Bansi Nagji and Geoff Tuff, considers the newness of the product on its horizontal axis and the newness of the market on the vertical axis. This allows us to distinguish three different innovation types: core, adjacent, and disruptive, as Figure 1 shows. [1] Figure 1: The Innovation Ambition Matrix Note that Nagji and Tuff use the term transformational instead of disr
Listen to the audio version of this article: [link] Overview of the Matrix The Innovation Ambition Matrix, which was developed by Bansi Nagji and Geoff Tuff, considers the newness of the product on its horizontal axis and the newness of the market on the vertical axis. This allows us to distinguish three different innovation types: core, adjacent, and disruptive, as Figure 1 shows. [1] Figure 1: The Innovation Ambition Matrix Note that Nagji and Tuff use the term transformational instead of disr
Unlocking Success with AI in 2025: The Future isNow By now, weve all seen the headlines. AI is going to revolutionize everything, automate the world,etc But most AI initiatives in businesses fail. And not because AI itself is broken, but because companies keep treating it like a science project instead of a tool that actually needs to solve problems.
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now This post will transform how you build products, come up with new ideas, and operate as a PM.
In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. The best retail companies use feedback to inform product decisions, align teams around the Voice of the Customer, and fix whats not quite working.
The biggest reason product manager demos need to be great has a lot more to do with internal stakeholders than any other audience. Sure, there are customer and prospect scenarios where great demo skills are highly beneficial for product managers, but most product manager demos are to internal audiences. Ive seen more than my fair share of product manager demos to internal audiences.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Part 3 (of 3) in the Designing UX Surveys That Work series. In Part 1 , we covered the essential Dos for creating impactful surveys, and in Part 2 , we focused on identifying and eliminating bias in survey questions. In this final part, well explore the broader landscape of common bias traps that can compromise your survey data and discuss strategies to minimise theirimpact.
The product manager’s journey from Individual Contributor to Chief Product Officer Watch on YouTube TLDR Kimberly Bloomston’s journey from individual contributor to Chief Product Officer at LiveRamp demonstrates the key transitions and skills needed at each level of product management leadership. Her path highlights how responsibilities evolve from hands-on product development to strategic business leadership, emphasizing the importance of continuous learning, vulnerability, and stro
Im hosting a lineup of free events throughout January and February! Id love for you to join one. January 7th & 22nd: Product Discovery Discussion Sessions for Senior Leaders Ive been hosting monthly product discovery discussion sessions for senior leaders (think executives, VPs, CPOs) about the challenges they face managing continuous discovery teams.
In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Garrett Lang explains why daily communication with developers is crucial for product managers. He shares his own routine of meeting with his offshore developers every day to ensure clarity and overcome any ambiguity in product specifications.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
The consistent advice from product thought leaders and sages is that you should spend as much time as you can learning – building skills, deepening your understanding of product management and learning about new developments in ways to approach your craft. But where do you go for help? What resources can you depend upon to Read more » The post The best resources for product managers in 2025 appeared first on Mind the Product.
Taking charge of a product management team can feel like juggling flaming torchesthrilling, but also risky if you dont have the right game plan. In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively.
Listen to the audio version of this article: [link] What is a Portfolio Roadmap and Do You Need One? What do Microsoft 365 and Netflix have in common? Neither is a singular atomic product. Microsoft 365 is a product portfolio, a suite that contains productivity tools like Word, PowerPoint, and Excel. The Netflix app appears to be a product bundle, a collection of smaller, specialised products, including movies, series, games and live events.
Stop trying to look like an AI startup and start to be one instead. The market doesnt need another AI gimmick. It needs businesses that deliverresults. It seems like every startup these days is slapping .ai onto its name, like its a shiny golden sticker that will guarantee funding, customers, and success. AI is the new gold rush, and everyones hoping to strike itrich.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now I talk a lot on my podcast and in this newsletter about the correlation between successful companies and an obsession with velocity.
Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. 1. Great customer support drives adoption When someone is learning a new product, a knowledgeable support team does more than just answer their questions.
No matter what role you playproduct management, marketing, sales, customer onboarding, or account managementif your starting point isnt quantifiable customer value, fuhgeddaboudit! Nothing else matters. Period. End of story. Its easy to get caught up in your own goalscorporate goals, sales targets, marketing KPIs, retention quotas. Before you know it, your view of what the market actually values is as clear as a foggy windshield.
When Jane, a seasoned product manager, started her new role at a fast-growing SaaS company, she was ready to make an impact. But within a month, she felt like she was treading water. Stakeholders questioned her priorities, her team wasnt aligned, and early wins felt out of reach. Despite her years of experience, Jane realized something critical: even seasoned PMs need a plan to establish credibility in a new environment.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
How product managers can make OKRs drive real results Watch on YouTube TLDR In my recent conversation with Ben Lamorte, the world’s most experienced OKR coach and founder of OKRs.com, we explored how product managers and leaders can transform their approach to Objectives and Key Results (OKRs). Ben shared insights about why many OKR implementations fail and how to avoid common pitfalls.
At the beginning of a new year, were often excited to make improvements and change our ways of working. This is the year when Im going to adopt continuous discovery , you might be saying to yourself. Im going to transform my product team and our entire approach to making product decisions! And while all that enthusiasm can be a good thing, trying to take on too much at once is rarely a recipe for success.
In the latest TPG Live session, Driving Impact Through Influence and Experimentation , we dived into strategies product managers can use to expand their influence, foster innovation, and navigate the evolving landscape of product management. Featuring an engaging discussion with Inis Hormann (Marketing Director Germany, Cepheid) and Steve Kury (Leadership Development Consultant, SHK Leadership Consulting), the session provided actionable insights for PMs at every level.
Perhaps only five years ago, most product managers had limited exposure to APIs. Today in contrast, Product Managers are regularly encountering APIs. Whether connecting digital experiences, driving ecosystems, or unleashing the power of AI, APIs now play a critical role in digital products and business strategy. However, a quick look at Product Management discussion boards, Read more » The post Ten tips for product managers to get confident with APIs appeared first on Mind the Product.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments. With over two decades in engineering and a career shaped by deep partnerships with product leaders, Guy brought a clear-eyed perspective to the tableone thats gro
Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] Below are four examples of how this can be achieved. Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] Market Research AI-bas
A closer look at how Airbnbs design turns simple bookings into emotional, trust-driven experiences. Great design has become a key differentiator. Few companies demonstrate the power of thoughtful user experience better thanAirbnb. What makes Airbnbs design such a gold standard? After observing, using, and analysing the app, it becomes clear that Airbnbs UX success is no accident.
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