Userpilot

MARCH 23, 2022

Reach out to promoters to ask for reviews or recommendations. NPS is a type of user survey developed in 2003 by Bain & Company. Most NPS surveys have one question only: “On a scale of 0-10, how likely are you to recommend software ABC to a friend or colleague?”. All without coding or using CSS.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Mind the Product

APRIL 11, 2017

Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions. Lea Hickman Partner, SVPG.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

UX Studio: Product Management

APRIL 27, 2021

Generative research , sometimes referred to as discovery or exploratory research , is defined by Usertesting as “a method of research that helps researchers develop a deeper understanding of users in order to find opportunities for solutions or innovation.”. At what step are you in the product development lifecycle? .

Data Visualization 87

Data Visualization Product Research Research Software User Testing 87

UX Studio

APRIL 6, 2023

2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. DigitalDesign.NYC focused on tech and software until they launched their new division DD.NYC.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. Their services include web design, branding, front- and back-end development, quality assurance, and data analysis.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Gainsight

AUGUST 31, 2020

” Amy also believes that with each job, she moved closer to software and began thinking about product management. In 1996, Amy started her own business that was later acquired by Autodesk in 2003. ” At Autodesk, Amy found the ability to develop as a professional product manager and expanded her skill set. . .

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

" Interview Guides Google Product Manager Interview Guide Google Software Engineer Interview Guide Google Engineering Manager Interview Guide Table of Contents How to Answer "Why Google?" Gayglers: Founded in 2003, Gayglers was Google's first-ever Employee Resource Group.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Johanna Rothman

OCTOBER 20, 2020

The original signatories of the Manifesto for Agile Software Development wanted to solve these specific problems: How can we: Bring more adaptability to software development? Build and maintain a clean code base to enable fast releases. Jim Highsmith published Adaptive Software Development in 1999.

User Testing 66

User Testing Software Review Agile Product Research 66

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Userpilot

OCTOBER 10, 2022

And how can product managers use it to develop great products? Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. The NPS was developed by Fred Reichheld in 2003. A modal asking for reviews. These are the ones you should prioritize for further development.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. Contact him via contact@productguy.io.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. How to use NPS.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Alchemer Mobile

AUGUST 27, 2020

do not interface with developers in a technical way). ability to read code, write some HTML/CSS, and troubleshoot computer issues), but are not completely proficient. ability to write and read code), and two percent identifying as self-proclaimed “technical geniuses” (i.e. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. Strategically it was a complete 180.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

JANUARY 24, 2019

I had done some software consulting. For example, Amazon at the time wasn’t necessarily revolutionizing, but they had perfected online reviews and an element of what we now consider as a customer advocacy in terms of recommendations. So we said, “Hey, why don’t we do that with enterprise software?”

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. Then, I helped develop our product for Citrix performance monitoring. We started with Citrix technologies in 2003. I am based in Singapore and many of the developers I work with are in India.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Userpilot

MAY 17, 2022

Besides understanding customer pain points and desired solutions, direct interviews let you learn the customer language (effective for your messaging), draft out the best product positioning, and prioritize your development efforts. NPS is a customer feedback strategy developed in 2003. Upselling can come much later.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. On the other hand, a customer might use an NPS survey to express their dissatisfaction but then not act on it due to switching barriers.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64