2003 Positioning Software Review 
Userpilot
JANUARY 17, 2022
Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!
Userpilot
SEPTEMBER 24, 2020
So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Some of the cheaper NPS software out there forces you to compromise on customization for a lower price.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JANUARY 22, 2020
Net Promoter Score, often abbreviated to NPS, was first devised in 2003. Generally speaking, a positive NPS or NPS above 0 is considered “good” Anything above 30 would be considered excellent. That was 17 years ago, back in 2003. Are you aiming for referrals or for reviews and case studies? How to measure NPS.
Userpilot
MAY 17, 2022
This opinion could be positive or negative. Customer feedback can either be positive or negative , and both are important as they’ll enable you to assess your product properly. NPS is a customer feedback strategy developed in 2003. Customer feedback is the opinion that customers have after using your product or service.
Userpilot
MARCH 23, 2022
Reach out to promoters to ask for reviews or recommendations. NPS is a type of user survey developed in 2003 by Bain & Company. Most NPS surveys have one question only: “On a scale of 0-10, how likely are you to recommend software ABC to a friend or colleague?”. All without coding or using CSS.
eG Innovations
MARCH 5, 2021
I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. We started with Citrix technologies in 2003. Lakeside Software and us… We were the only players other than the built-in Citrix tools. I have a Master’s in Computer Science and am PMP certified.
Userpilot
OCTOBER 5, 2024
Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. A positive score (above 0) is generally considered good, while a score of +50 is considered excellent. making it tricky to decide whether your score is positive or negative. How is NPS measured?
Expert insights. Personalized for you.
98 
Let's personalize your content