The Product Coalition

APRIL 2, 2020

To survive and succeed, your product leadership must be sharper than ever. Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. My free e-book “Speed-Up the Journey to Product-Market Fit”? —?an On that same day, I landed in the city.

Leadership 78

Leadership User Testing Agile Travel 78

Mind the Product

APRIL 11, 2017

Blade wrote the book on speech-recognition interface design (Addison Wesley, 2003), The Art and Business of Speech Recognition: Creating the Noble Voice and his work and thoughts have been featured in publications including The New York Times, the Wall Street Journal, and on media including TechTV, NPR, and the BBC. Get those tickets now!

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. Check out her Medium profile !

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Mind the Product

DECEMBER 2, 2016

In 2003 Lego lost $300 million – even though Lego has the highest profit margin of any toy brand – and predicted a loss of $400 million in 2004. Product marketing issues. He says that his framework is simple to implement and enables product teams to track how the feedback categories change month over month.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. An NPS survey consists of one simple question (sometimes two, but we’ll get to that)… “How likely are you to recommend [PRODUCT] to a friend or colleague?”. That was 17 years ago, back in 2003. How to cross-reference product usage with NPS?

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Sachin Rekhi

JUNE 18, 2015

I wanted to share the best practices I've learned for implementing an NPS program within an organization to get the most out of this KPI for driving more delightful product experiences. Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. The Origin of NPS.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. On a scale of one to ten, how likely is it that you would recommend [your company/product/service] to a friend or colleague?”. So if your score is 30, does that mean you can take a break from product management?

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Business of Software Conference

NOVEMBER 19, 2019

Couple of really good examples of that are product management and product marketing because they are a multiplier; they collaborate across a team so if you don’t have a really high bar there you’re going to have really bad product and you’re going to have really bad messaging for your sales and marketing team.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8