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When You Should Not Listen to Your Customers

The Product Coalition

Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. More often than not, the feedback is insufficient or contradictory. Unexpressed needs Then there are user needs that users are aware of but do not express.

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What Is Growth Engineering and How To Use It To Optimize User Experience?

Userpilot

A growth engineer’s responsibilities include testing out new ideas and building out new features or standalone tools to improve the customer experience. Growth engineers adopt the AARRR framework to track user behaviors and improve the product experience. Book a demo to learn how. What is growth engineering?

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Customer Development Process 101- The Product Manager Guide

Userpilot

Are you wondering what the customer development process is? Would you like to know how a product manager can use it to deliver products that customers love? The customer development framework helps teams validate product ideas and build products that solve customers’ problems. What is the customer development process?

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Gen-AI design process: Rethinking the traditional approach for next-Gen UX

UX Planet

The Double Diamond model, popularized by the British Design Council in 2005, originates from a markedly different era in our history — when design thinking and digital paradigms were just beginning. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Product Talk Is Growing: Meet New Instructor Ellen Juhlin

Product Talk

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. This was around 2005. When I was at Meyer Sound, I was in a very central role between customers and engineers.

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TEI 323: Product management insights, stories, and secrets from inside Amazon – with Colin Bryar & Bill Carr

Product Innovation Educators

Insights, Stories, and Secrets from Inside Amazon. And, they are here to share their insights with us. . 7:47] How did you see customer obsession encouraged at Amazon? Remarkably, Jeff Bezos and Amazon figured out how to create reinforcing processes to make customer obsession part of people’s jobs.

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Looking for a Product Job? Here’s How to Assess a Company’s Continuous Discovery Habits

Product Talk

As a job-seeker, how do you test the waters to figure this out? They shared their insights, takeaways, and resources that helped them along the way. Paolo Appley, Senior Product Manager at User Interviews. Richard Simms, Senior User Experience Designer at SEEK Learning. And others simply aren’t ready.