Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. In 2005, I was very lucky to join a company called Salesforce, which had just IPO’d.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He did his Bachelors of Engineering (Honors) in Electronics and Communications from Delhi Technological Institute (formerly Delhi College of Engineering) Delhi , India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He did his Bachelors of Engineering (Honors) in Electronics and Communications from Delhi Technological Institute (formerly Delhi College of Engineering) Delhi , India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

BrainMates

MARCH 6, 2018

I built this a decade ago for engineers because engineers need input/output diagrams to understand things. There’s nothing worse than being on the engineering and development side, doing your best, and have the silence in the market be deafening. Your engineers actually believe it is the entire product. Agile Development.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. He did his Bachelors of Engineering (Honors) in Electronics and Communications from Delhi Technological Institute (formerly Delhi College of Engineering) Delhi , India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Product Talk

DECEMBER 15, 2021

He began his career in marketing, then switched to engineering, and eventually discovered the product discipline, which he says “feels like home between the technical part of my brain and the human part of my brain.” Richard has been designing digital experiences since 2005 across broadcast, websites, and mobile apps.

Product Research 192

Product Research Customer Experience Research Software Reporting Tools 192

Userpilot

SEPTEMBER 20, 2022

The aim of the Customer Validation stage is to develop a differentiation strategy and the sales funnel and to close the first deals. The process consists of 4 steps and takes place between the Business Model Design and Agile Engineering in the Lean Startup methodology. A brief history of the customer development process.

User Testing 97

User Testing Product Research Customer Experience Customer Feedback 97