Intercom, Inc.

DECEMBER 5, 2019

New SaaS companies spend the majority of their time trying to determine three things: how they’ll develop a great product, how to show customers it’s relevant to their needs, and how to get to market. Get some great customer stories and case studies. Many SaaS startups are eager to graduate to the enterprise arena.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . We gathered 40 motivated designers and researchers who strive to make our digital world better and design products people love to use. A digital product agency in San Francisco.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. While also placing a strong emphasis on UX research to guide our design decisions.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Basics of Product Management

JULY 21, 2020

It is all a question about timing and finding the right product market fit. But, the Google Glass never really captured the user imagination. Based on an effective product feedback loop , Google Glass enterprise edition 2 was launched in mid 2019. The Apple iPhone was a game changer in 2007. Google Glass.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Clever PM

DECEMBER 29, 2017

Then, you have to do the work to convert the leads into paying customers. Nobody wants to pay money to test something that is not proven. While you may get affiliates to test your offers, if they lose money, they will not work with you again. You need to be where your customers are. These activities generate leads.

Advertising 76

Advertising User Testing Messaging Data Visualization 76

freshtrax

JULY 16, 2019

The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. It first launched its platform as a mobile app to increase accessibility to the marketplace and enhance the speed of purchases between consumers. SanBio Ltd. TKP Corporation. Real Estate. Sansan, Inc. HEROZ, Inc.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

DISQO

DECEMBER 9, 2014

It’s important for product owners, managers, and visionaries everywhere, from SMBs to enterprises. ” Dropbox founder, Drew Houston didn’t walk around in 2007 telling people that he wanted to or had invented a file hosting system offering a personal cloud as a service. appeared first on Feedback Loop.

Product Research 40

Product Research Weak Development Team Magazine Feedback Software 40

DISQO

DECEMBER 9, 2014

It’s important for product owners, managers, and visionaries everywhere, from SMBs to enterprises. ” Dropbox founder, Drew Houston didn’t walk around in 2007 telling people that he wanted to or had invented a file hosting system offering a personal cloud as a service. appeared first on Feedback Loop.

Product Research 40

Product Research Weak Development Team Magazine Feedback Software 40

All About Product Management

JANUARY 13, 2008

Product Proliferation and complex ordering systems I know I want one but I’m not quite sure which one - was the constant thought of customers who wanted to buy our cutting edge, world beating system products.

User Testing 48

User Testing Product Management Product Manager Management 48

Intercom, Inc.

JUNE 28, 2018

When I moved to Silicon Valley in 2007, self-serve software was all the rage. To really succeed in the SaaS world, you have to build a product that solves your customers’ needs, not just your own. Allowing an enterprise-level prospect to point-and-click purchase your software isn’t responsible. There’s too much at stake.

Research Software 184

Research Software Feedback Software User Testing Customer Experience 184

Business of Software Conference

FEBRUARY 16, 2021

It was 2007, which I realized is 13 years ago, which feels like a very long time. But back, but yeah, I mean, back-to-back in like 2007-2008 timeframe, I actually acquired a small ad network. And then in 2010, we got our first customer. And then we, we started to sell like big enterprises. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Amazon has been a subtle disrupter to spaces, markets, and basic daily life routines — significantly transforming how, where, and when we consume.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Intercom, Inc.

MAY 10, 2018

I hosted Andrew on our podcast to chat about the changing landscape of customer acquisition, how his “Law of Shitty Clickthroughs” manifests itself in today’s growth channels, and what the rest of us can learn from the likes of Dropbox and Uber. If you enjoy the conversation check out more episodes. Adam: What drew you back?

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

The Product Bistro

JANUARY 31, 2017

This was the first crucial leg of digital transformation, the “Cloud” platform that allows for rapid prototyping, quick roll out (for testing), and the ability to scale as needed without capital expenditure. Having the “cloud” for building applications is fine, but you really need people to consume them.

Agile 150

Agile User Testing Startups Data Visualization 150

Andrew Chen

JANUARY 9, 2020

The iPhone comes out in 2007 and changes the camera industry. It’s inevitable that livestreaming, virtual goods, asynch video, etc all eventually end up in the enterprise. Magic metrics indicating a startup probably has product/market fit. Magic metrics indicating a startup probably has product/market fit.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

JANUARY 9, 2020

The iPhone comes out in 2007 and changes the camera industry. It’s inevitable that livestreaming, virtual goods, asynch video, etc all eventually end up in the enterprise. Magic metrics indicating a startup probably has product/market fit. Magic metrics indicating a startup probably has product/market fit.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

The Product Coalition

JULY 17, 2018

Motto: The mobile innovation agency Customer quotes: “WillowTree is a great partner and brings a lot of mobile expertise to the table. Hedgehog Lab Image Source: Hedgehog labs About the agency: Hedgehog Lab is a leading multi-platform app development company founded in 2007. Gold 2016, are among them. Vice President, Regal Cinemas 2.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Andrew Chen

MAY 14, 2018

When your users go through a high-consideration, high-intent signup funnel , like Uber drivers, the key to growth is understanding where folks fall off along the way and finding ways to simplify or shorten that process. “The Those working in growth and retention must continually seek “fresh powder.”. Adam: What drew you back?

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Business of Software Conference

JULY 26, 2016

Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It. Rahul Vohra: The Product-Market Fit Engine. Bill Janeway: The Rise & Fall Of Enterprise Software. Isa Watson: Making Workplaces Work For Humans.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. In 2007, we launched Highrise; we launched a new product every year for like four or five years, basically.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel is a 5x founder and 2x CEO with four successful exits to date.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

NOVEMBER 19, 2019

And we made it low friction because our customers were developers, ones that might want to get their hands on the data, start working with that building analytical products. And we still have customers today that started on $10 plan and now spend perhaps $50,000 a month with us. We raised a ton of money as part of that. Developers!

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40