Intercom, Inc.

AUGUST 15, 2019

In companies without a design DNA , Jeff recommends creating an “in-house startup,” where a small design team innovates around a challenge and proves its worth by positively impacting customers. And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? How has that transition been for you, going from the giant company that is Google back to the early-stage startup that is Coda? How do you put a box around a product that defies categorization? Shishir: True.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Andrew Chen

NOVEMBER 26, 2018

Is there still room for marketplace startups to innovate? Marketplace startups have done incredibly well over the first few decades of the internet, reinventing the way we shop for goods, but have been less successful services. It’s a huge leap in terms of user experience over Craigslist’s Childcare section.

Startups 111

Startups Technical Review Customer Experience Software Review 111

The Product Coalition

JULY 17, 2018

Magazine has named it one of the ‘fastest growing private companies in America’?—?for In 2017 the company became a part of Rightpoint, an independent customer experience agency. Raizlabs really cares deeply about user experience, and they understand it very well.”?—?Michael for four consecutive years.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. My name’s Rick. All right so as I mentioned my name is Rick. I think, as software companies, the UX game is being upped universally and great user experiences have a direct correlation to the ability to do AI.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

AUGUST 30, 2018

Both are design partners at GV (launched as Google Ventures in 2009 as the venture capital arm of Alphabet, Inc.), where they help a robust portfolio of startups find their way. I did a little bit of consulting along the way and was also at startup called Wealthfront for a while. I’ve been at GV now for about a year.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Alchemer Mobile

OCTOBER 22, 2020

Whether you work at a startup or a large, established company, we all know that building great products is hard. Designers make sure it has a great user experience and looks good. Cracking the PM Interview is a comprehensive book about landing a product management role in a startup or bigger tech company. by Dan Olsen.

Books 236

Books Research Software Feedback Software Product Management 236

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. Now keep in mind, I’m not stating the concept of Experience Design didn’t exist before.

Research Software 86

Research Software Analytic Tools Feedback Software User Testing 86