2009 Onboarding KPIs Weak Development Team 
Userpilot
AUGUST 18, 2020
And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Source: commons.wikimedia.org. Too many options by far.
Userpilot
AUGUST 18, 2020
And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Source: commons.wikimedia.org. Too many options by far.
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Userpilot
APRIL 6, 2021
If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. There’s no metric in SaaS businesses that correlates with profitability more than retention. Secondary onboarding 7. Not really.
Intercom, Inc.
AUGUST 15, 2019
? ?. If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. Focus on outcomes over output.
Business of Software Conference
JUNE 5, 2019
We started our company in May of 2009 with quite literally a blank screen and a blinking cursor. And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. We had made a bad hire. We were struggling. million dollar deal.
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