Intercom, Inc.

SEPTEMBER 22, 2022

” And then, I learned a structured way to do that using frameworks and data to inform who you should be talking to, and how you should process that information you’re getting to make it useful to you. One of the ways of doing that is using that pain and frequency framework that Des Traynor’s written about.

User Testing 138

User Testing Customer Experience Research Software Customer Feedback 138

Business of Software Conference

NOVEMBER 26, 2018

Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Amplitude

APRIL 24, 2018

We have implemented appropriate technical and organisational measures to show we continually consider and integrate data protection into our design, development, operations, and leadership. Amplitude Privacy-by-Design Program. As a business, Amplitude is a data processor. In addition, Amplitude is certified under the EU-U.S. and Swiss-U.S.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

UX Studio

MAY 23, 2024

To evaluate this in a systematic manner, the SAMR model is a helpful framework for educators to assess technology integration. Although the model dates back to 2010, I find it serves as a really useful framework for evaluating AI tools in education.

Education 48

Education Research Software Reporting Tools Feedback Software 48

Intercom, Inc.

JANUARY 12, 2022

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. That was my first job in tech. The core of this is the data warehouse.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18