Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. An ML system would probably catch more mistakes but would be far more expensive to build. Take a look at the image below of Instagram in 2010.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Intercom, Inc.

SEPTEMBER 15, 2021

And that’s why he co-wrote Play Bigger: How Rebels and Innovators Create New Categories and Dominate Markets with startup advisors Al Ramadan, Dave Peterson, and Christopher Lochhead. The three of them had this firm called Play Bigger and were advising startups. and the Making of IBM , and The Two-Second Advantage.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

Intercom, Inc.

JANUARY 12, 2022

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. Liam: Was it challenging to get to this point with Mode in the startup journey?

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. As you go from a startup to scaling up, people pull away. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Speed is every startup’s biggest competitive advantage. There is so much knowledge in the sales CRM systems.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Gainsight

FEBRUARY 2, 2024

It’s not surprising that the first customer trainer at many SaaS startups is the founder of the company. For example, if your product is geared towards salespeople working within large organizations, you might hold a group training session once a quarter to teach new users how to use the system together.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Accidental Product Manager

NOVEMBER 14, 2016

Back in 2010, consumer demand caused the product managers to go ahead and remove high-fructose corn syrup from their Gatorade product. Additionally, a petition to remove an ingredient called BVO which kept ingredients mixed consistently was removed from the product due to health concerns. However, I rarely get it out.

Product Management 50

Product Management Product Manager Systems Review Management 50

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. In 2010, the company’s portfolio had fewer than 1,000 active patents. Amazon quickly became the leader in e-commerce. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Sachin Rekhi

FEBRUARY 8, 2010

As many of you know, I'm a huge proponent of on-demand computing as I believe it's the best starting point for most early stage web startups. At my previous startup Anywhere.FM , we were an early adopter of Amazon Web Services in 2007. This is due to the strong coupling of servers and backups. Compare that to Rackspace's $0.08/GB.

Software Review 60

Software Review Systems Review Data Visualization Naming 60

Alchemer Mobile

NOVEMBER 25, 2019

For a lot of product teams, especially in digital, they start to imagine new things that they can accomplish, new tools that come out from the operating systems, for example. So this company, it was called Burbn, and Burbn was founded in 2010 out in the Valley, and what they were building was a location sharing startup.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Business of Software Conference

FEBRUARY 4, 2019

And what I would like to do is go back to 2010 when a young designer, uh, in Sydney, Australia, uh, decided to, uh, sign a book contract. And then there was a small group of folks who just thought that the logging system was broken, that in fact people were typing things in and they were hitting search. Okay, very good. Error messages.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Software Review 88