Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. Basically, the idea is that your successful users will recommend the freemium or demo version of your software to others in their network—who will then begin their own journey with your brand. Once more: Retention is the name of the game for SaaS companies.

Reporting Tools 99

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 99

Userpilot

APRIL 30, 2020

As we just said, customer retention is the name of the game for SaaS companies. Basically, the idea is that your successful users will recommend the freemium or demo version of your software to others in their network—who will then begin their own journey with your brand. Once more: Retention is the name of the game for SaaS companies.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Business of Software Conference

MAY 21, 2020

There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite. That’s a form of outbound hiring. We copied this approach from Mikey Trafton who talked about in his 2013 BoS talk and it has been really successful for us. They also use precise variable naming.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52