Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento? UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Intercom, Inc.

MAY 22, 2019

The customer defines the problem, but it’s on you to do root-cause analysis and solve the problem with your technology. I started in technology at Salesforce – I was their first female engineer and learned early on how valuable it can be to build a company from the perspective of your customer. Paige: Deepa, welcome to the show.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

JUNE 19, 2019

To manage developer relationships at scale, build a global community for your partners to network with each other, invest in staff to help manage your partnerships and host events where people can get to know you better. It’s technical, and I wasn’t technical. You can actually do physical events all the time.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. This method is more scalable for large enterprise products that are rolled out to large user bases within a specific company. The customer success landscape has changed.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

APRIL 30, 2021

SaaS marketing normally consists of a mix of SEO, content, linkbuilding, paid ads, social media and event marketing. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed. Event marketing.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40