Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? We’ve collected the best events for product folks that you can attend online or in-person. February Product Conferences. Product World. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket.

User Testing 118

User Testing Weak Development Team Onboarding KPIs Customer Experience 118

The Basics of Product Management

JULY 21, 2020

However, it is important to note that the market for these products is still unproven. The right product strategy is necessary to make the smart glass product a success. However, the product roadmap continues to remain hazy. It is all a question about timing and finding the right product market fit.

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Testing products before you build them? I was tired of building products that no one used. When I had the chance to try the MVP approach on a new product, I jumped on it.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

UX Studio: Product Management

SEPTEMBER 16, 2021

UX studio is an expert design company that helps businesses worldwide design impactful digital products. Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. It’s a common request we often get from our clients.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Markham’s landmark study showed [1] and this is what we learned about at the latest Product Talks in Sydney. So, why does Kent think product launches fail?

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Gainsight

APRIL 12, 2023

Mistake #2: On the other hand … not betting on the team that got me there “Everything will be fine once we get a new head of [X]” – every startup CEO ever (also me, frequently) When you launch a company, the initial team is usually whoever you can get. To run a startup, you have to make bets. Teammates and clients will leave.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. I then stayed with Dell for three years, and left to start Guru in 2013.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

FEBRUARY 5, 2023

Who said hip hop and product management aren’t a great match? 6 masterpieces released on the Definitive Jux label In 2013, together with Killer Mike, EL-P established Run the Jewels (RTJ). Pivots are a peculiar type of change designed to test a new fundamental hypothesis. Source: [link] Buckle up, as you are in for a treat!

Feedback Software 78

Feedback Software User Testing Customer Feedback Customer Experience 78

Gainsight

MAY 7, 2019

Shout out to the Product people of the world. If you’re building and managing products, it can often feel like life is a nonstop rollercoaster and every time one box is checked, another five are added. So we thought we’d pause and take a moment to recognize some influential people in the Product Management community.

Technical Review 49

Technical Review Product Research User Testing Customer Experience 49

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Lenny Rachitsky

MAY 14, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now 🚨 Please take my reader survey 🚨 It’ll take 3 minutes and will impact the future of my newsletter and podcast 👇 Start survey Q: How do I know if I should pivot or stay the course?

User Testing 111

User Testing Research Software Product Research Customer Experience 111

Userpilot

JULY 13, 2021

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. An interactive walkthrough is a step-by-step product guide leading to activation. A walkthrough is not a linear, blow-by-blow account of all of your product features. Let’s get into it.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

JUNE 9, 2020

I was attending a very small startup event where Gregory Culpin presented the company and its market vision. In 2013, they convinced Pieterjan Kempynck and his associates that it was time to build their own team. The product and engineering teams grew fast too. It appeared that Talentsquare was their “last distraction”.

Research Software 79

Research Software Startups Product Research Customer Experience 79

Product Innovation Educators

JULY 6, 2020

How product managers can boost innovation in companies large and small. In 2012 I read a book titled, Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company. Consequently, I think of Eric Ries as the create of Lean Startup and Steve Blank as its father. Successful startups ignored that advice.

Startups 88

Startups User Testing Customer Experience Development 88

Intercom, Inc.

MAY 12, 2020

You may have noticed we’ve taken a break from Intercom on Product over the past few months – we didn’t feel it was an appropriate conversation to continue in the midst of the tragic events unfolding around the world. This month’s episode looks at the contentious notion of “product judgment.”

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Intercom, Inc.

MAY 22, 2019

It’s time for product teams to go from being revenue-led or product-led to being customer-led. While there’s always room for carefully executed customer surveys, companies need to think about creative ways to harvest customer feedback from all types of customer interactions. Have you, Paige?

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in Product. Women in SaaS.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. Ceci likes Bill Gates’s definition as the point when the value of the stuff built on top of your product surpasses the value of your product by itself. Short on time?

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

MAY 17, 2018

Why does someone switch from one product to another? In short, JTBD is a research process that helps uncover a customer’s motivation for buying your product – the “job” your product is“hired” to complete. Here are five quick takeaways: Customers don’t randomly switch products.

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Brian Balfour

JULY 5, 2017

In the introduction to this series I made the point that Product Market Fit isn't the only thing that matters. It is actually only one of four fits needed to grow a product to $100M+ in a venture-backed time frame. Why we should be thinking about it as Market Product Fit.

User Testing 76

User Testing Customer Experience Product Research Startups 76

Business of Software Conference

AUGUST 1, 2019

Read on below to find great talks about: Optimising for Product-Market Fit. Last time: At #BoS2018, the founder of Silicon Valley’s buzziest startup spoke about how he adopted and adapted Sean Ellis’ product-market fit survey at Superhuman. Proven ways to increase your sales. Watch Rahul's Talk.

Feedback Software 8

Feedback Software Research Software User Testing Product Research 8

Andrew Chen

NOVEMBER 13, 2018

You have to figure out the macro organizational issues – how it fits in with marketing, product, and other functions – as well as the micro, like how to measure the success of these teams. What’s the difference between growth and marketing/product/whatever? Where should growth teams focus?

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110

Intercom, Inc.

MARCH 22, 2018

I joined as a junior product manager and focused on their local marketplaces and e-commerce businesses. million round of venture funding from First Round Capital and others, scaled the team, got somewhat of product/market fit, but ended up selling early to TaskRabbit. Adam: Did Thumbtack also reach product/market fit faster?

Analytic Tools 189

Analytic Tools Reporting Tools Data Visualization User Testing 189