Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. He is the co-author of both Design Sprint (O’Reilly, 2015) and Product Roadmaps Relaunched (O’Reilly, 2017). Tom Coates, Co-Founder of Thington.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . What if something fails?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. My team was doing more work around BI and reporting, so, in general, there wasn’t nearly as much knowledge around user behavior analysis. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.

Data Visualization 73

Data Visualization Analytic Tools Reporting Tools Information 73

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. My team was doing more work around BI and reporting, so, in general, there wasn’t nearly as much knowledge around user behavior analysis. 2015 was when I saw a distinction emerge between real-time customer data and BI/analytics data.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

The Product Guy

AUGUST 30, 2017

At the end of 2015 I was in the worst nightmare of any Product Manager. We would regularly meet to discuss the features required, what the customers expected. I’m not a technical Product Manager. I felt I had to wait until a feature built out before I could give my feedback. We were making great progress. Similar, right?

Technical Advisors 123

Technical Advisors Product Management Product Manager Technical Review 123

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103