Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. I need to learn how to build a business and learn how to get others excited to join me, not just tinker with the technology.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. But if we can get them right and get some attention on our copy, we can actually stand out – even if we’re no different from our competitors – because everybody saying the same meaningless things,’ Joanna Wiebe , founder of Copyhackers says in her 2015 BoS USA talk.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. By 2015, Material Design had attracted many thousands of users.

User Testing 81

User Testing Research Software Data Visualization Product Research 81

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

Data Visualization 87

Data Visualization Research Software User Testing Product Research 87

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mind the Product

AUGUST 17, 2017

Gadi Weiszlovits Lahav (Head of Product at FT.com) and Richard Still (Technology Director at FT.com) tell ProductTank London how to scale quickly and successfully. Their advice is to focus on the right technology, agile processes and great people to create the culture and operation you need. Make Friends With Your Procurement Team.

Research Software 119

Research Software User Testing Data Visualization Weak Development Team 119

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Miro has made the move from product to platform. The journey from product to platform.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

The Product Coalition

JANUARY 20, 2024

I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Held in conjunction with DeveloperWeek, which annually attracts 8,000 software engineers and IT managers, this event is a prime gathering spot for technology professionals.C

Product Management 116

Product Management Product Manager Workshop Customer Feedback 116

Mixpanel

JANUARY 12, 2023

From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. You wouldn’t build a product without doing customer research and validating your idea. To get it right, you’ve got to run research to figure out what needs to be said. Keyword research.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

freshtrax

JUNE 11, 2019

159 billion USD) in 2015. To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Top 10 Japanese tech companies by sales (2015-2016). Revenue in Yen.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

UserVoice

JULY 28, 2017

Here’s 3 steps you can take to start tackling your to-do list: Step 1: Get Organized With the Right Tool(s). But if you’re looking to mix up your day-to-day task tools, here are some suggestions. Task Management Tools for Product Managers. What it does well: It’s an extremely basic, simple solution.

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

Mind the Product

DECEMBER 5, 2018

Jon Noronha joined the product team for Microsoft’s Bing search engine in 2011 when the product, as he puts it, was “in a big hole” As the years went by, however, that turned around, and in late 2015, Microsoft reported that Bing had become profitable. Not necessarily when you’re a search engine. Google) was focusing on.

Data Visualization 122

Data Visualization Analytic Tools Reporting Tools Research Software 122

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. We’ll be in touch with you to discuss your challenges further, and to come up with a custom solution for you!

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. We’ll be in touch with you to discuss your challenges further, and to come up with a custom solution for you!

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Mind the Product

MARCH 16, 2017

Before becoming an investor Josh spent 15 years in product and engineering roles at leading companies in social, commerce, and media. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 75

Research Software User Testing Product Research Workshop 75

Intercom, Inc.

AUGUST 27, 2020

Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships. Over the last 7.5 With a Ph.D. In other words, decidedly not Netflix. Fighting churn with data. But churn can be insidious and sneaky.

Data Visualization 211

Data Visualization Reporting Tools Research Software Customer Feedback 211

Mind the Product

APRIL 18, 2017

Before becoming an investor Josh spent 15 years in product and engineering roles at leading companies in social, commerce, and media. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. . Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Good Product Manager

DECEMBER 8, 2014

SiriusDecisions Field Guide Product Management Tools. I’m pleased to announce the release of the SiriusDecisions Field Guide “Product Planning, Prioritization and Roadmapping 2015.” Few product managers are using tools designed specifically for product management.

Reporting Tools 74

Reporting Tools Research Software Data Visualization Product Management 74

Amplitude

APRIL 3, 2018

As a VC investor, ex-engineer and product leader, I am trained to look for the secret sauce in every business – the leading indicators of future outcomes that forecast what success could look like. But they no longer illuminate the core drivers of what makes modern technology businesses grow faster than expectations.

Research Software 71

Research Software Reporting Tools User Testing Data Visualization 71

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Mind the Product

SEPTEMBER 16, 2019

What’s the best, lightest solution to meet these needs? Predictably in retrospect, Google Helpouts was met with crickets, and Google pulled the plug on it in April 2015. Every person involved in the process needs to understand your customer, their needs, and how your solution meets those needs. 2: Everyone Talks to Customers.

User Testing 116

User Testing Product Research Data Visualization Customer Experience 116

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Intercom, Inc.

AUGUST 8, 2019

Lane has such an interesting story: she joined Slack as the 50th employee back in 2015, when the support team was just eight people. She now leads the customer experience team, overseeing the help center, localization, user education and the app directory. And I was excited to sit down behind the mic with Lane Collins.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

Mind the Product

APRIL 6, 2018

I spent nearly nine months working on a meal planning app called Tinkerdash, which failed, delivering me exactly zero paying customers, and left me stressed out and almost penniless. The first time round, I started with an idea, developed a solution and then tried to find customers. Where better to start my research?

User Testing 108

User Testing Product Marketing Research Software Marketing 108

The Product Coalition

AUGUST 18, 2018

While managed service is a great way to introduce an advertiser to a new technology, it doesn’t allow for much transparency for the advertiser. Early on, through user research, surveys and client interviews, we were able to validate that majority of our clients really wanted a self-service tool. What Were Our Biggest Challenges?

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

Product Innovation Educators

AUGUST 10, 2020

Of the 31 factors found through the studies, I discuss five of the most significant ones with Greg Geracie, principal researcher. other 46% are from a wide variety of roles including development managers, engineers, project managers, UX professionals, and more. 51% are in hardware software technology vertical.

Weak Development Team 84

Weak Development Team Product Research Reporting Tools Data Visualization 84

Alty

FEBRUARY 22, 2017

The mobile website vs. mobile app dilemma never gets old. Mobile traffic has already surpassed desktop traffic in 2015 in ten main markets including the US and Japan. Now, the back to the original question is what’s better – responsive website vs. native app if you are building a new solution from scratch?

Research Software 40

Research Software User Testing Reporting Tools Data Visualization 40

Mind the Product

JANUARY 23, 2017

Aparna has over 15 years of experience in the tech industry, as a computer scientist, engineer, and product leader, starting with helping build the world’s first content delivery services at Akamai technologies. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Roman Pichler

DECEMBER 4, 2017

In the worst case, such a company experiences Innovator’s Dilemma : It has lost its ability to embrace new opportunities and technologies and can’t keep up with new competitors. Innovation Lab : A dedicated research facility that is tasked with new product development.

Product Management 160

Product Management Product Manager Technical Review Product Research 160

Andrew Chen

NOVEMBER 15, 2021

It was 2015 in December, and on a Friday evening, the office was buzzing. At first glance Uber might just look like a simple app — after all, the premise was always to hit a button and get a ride. The app sat on a vast worldwide network of smaller networks, each one representing cities and countries. I hope you enjoy it!

Books 63

Books Research Software Reporting Tools Technical Review 63

The Product Coalition

APRIL 3, 2018

I suggested that understanding both comes down to one thing: research. I’d like to start by reiterating that although research is critical, it is not enough. Research is fruitless without the ability to learn and translate that learning into action. This is the ultimate weapon for any product, engineering or growth team.

User Testing 68

User Testing Research Software Product Research Market Research 68

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Our engineers and designers can come from anywhere, yet everything we learn about product management focuses on teams that consist mostly of white Westerners. It simply doesn’t work.

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Weak Development Team Product Management Product Manager Management 134

Amplitude

OCTOBER 4, 2017

But then online came along and with it, a new software distribution model emerged (SaaS). But the products being developed, the websites and applications, were essentially marketing tools – glorified digital brochures. Product and Engineering may have created the websites of the 1990s and 2000s, but Marketing owned them.

User Testing 71

User Testing Research Software Data Visualization Analytic Tools 71

The Product Coalition

MAY 21, 2018

The First Industrial Revolution happened between 1760 and 1840, being marked by the construction of railroads, invention of steam engine and eventually making mechanical production possible. This led MIT researchers Erik Brynjolfsson and Andrew McAfee to refer to this era also as “The Second Machine Age”. Industry 4.0,

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Product Bookshelf

FEBRUARY 14, 2016

A Faster Horse follows the 2015 Mustang team from initial design to mass production. This high intensity, high visibility project highlights all the challenges of a software product, but on a different stage. By 2015, more than 9 million Mustangs were produced. The Chief Program Engineer. The beginning. .

User Testing 48

User Testing Research Software Engineering Product Research 48