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Gamification meets the altruistic world of donation platforms

UX Planet

The fundraiser together with the person in charge creates a campaign on a platform aimed at potential donors and then the potential donor will determine their choice to donate or not, then the results of the donation are distributed by the fundraiser and the person in charge/platform. Gamification ?

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Scaling Impact: A Look at the Year Ahead (2022)

Product Talk

I’m excited for 2022. In 2017, I launched my first online course, Continuous Interviewing. Advances in technology are allowing us to grow our class sizes without compromising the student experience. So we expect these numbers to grow throughout 2022 and beyond. Happy New Year! This year is no different. Tweet This.

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How customer support can keep up with customer expectations

Intercom, Inc.

In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.

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Pulse Turns 10! Celebrating a Decade of Defining a Durable Industry

Gainsight

During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” According to our recent SaaS Market Report , 85% of SaaS leaders are maintaining or increasing CS budget as a result of the downturn.

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Product Managers Attempt To Deliver Food Fast

The Accidental Product Manager

Literally billions of dollars have been spent in a quest to build services that reliably move fresh food from one place to another, yet many wonder if they will ever get the economics right. Online grocery sales are expected to grow to around $86 billion in 2022, up from $17 billion in 2017. and Uber Technologies Inc.’s

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Catch up with New at Intercom, our fall product launch event

Intercom, Inc.

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. You need modern efficient tools to make your work faster and easier.

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Saas Startups: An Upward Trend Booming in The Future

The Product Coalition

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.