Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. If you know a thing or two about product development, you’ve heard of the “a-ha” moment. They’re crystal clear that they speak to and for developers.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. You should know your company’s broader vision, objectives, target, and KPIs inside out and constantly view your product through the lens of this wider context. What features are most important to them?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mind the Product

NOVEMBER 16, 2017

The day before Mind the Product London 2017 we ran a forum for invited product leaders on a series of topics with some of the leading product managers from around the world. Developing Your own Team. Product leaders have many questions – and even more answers – about how best to develop and empower their teams.

Leadership 78

Leadership Weak Development Team Product Research Feedback Software 78

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. We did not know whether the healthcare vertical needed a market, but we felt very strongly about testing our assumptions. We have tested a dozen tactics to improve the metrics here.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Amplitude

NOVEMBER 12, 2018

In 2017, Holly was a guest on the This is Product Management podcast. They have ideas, theories, visions, but they question everything and are always open to changing their minds upon seeing new evidence. ”I And the best way I know to do that is to use the scientific method to test and learn. Why science?

Product Research 97

Product Research User Testing Research Software Customer Experience 97

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. 3]: Judge Holds Winn-Dixie Supermarket’s Website Violates the ADA (14 June 2017).

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

The Product Coalition

MAY 15, 2019

have they stood the test of time? Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). With a Scrum team, you may be more focused on the execution of solutions.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

The Product Coalition

SEPTEMBER 15, 2019

point of view, the general population are becoming more and more tech literate and recognise bad practices from a mile away. It can be as simple as adding an option to increase the text size within your app for those with low vision, or adding subtitles to video/audio content on your website. Facebook is clamping down on clickbait.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

UX Studio: Product Management

JUNE 12, 2018

Our vision is to create products that satisfy client and user needs, but we also strive to do this in an ethical way. You likely work close to product development in some sort of tech company. Here, people would better understand the real price they pay for products and services of ethically poor design. First, engage employees.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea. I want to test it out. Louis tells them: “ Don’t show up with a talk. It sold out.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it. All at once.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded. If not now, then when?”

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Userpilot

MARCH 25, 2021

The benefits of a demo are: learning about your users at a human level, disqualifying bad leads, and higher conversion rates. The benefits of each model will depend on which target audience connects best with your vision and the product you offer. Your sales team can determine if your product solves the prospect’s goals or not.

Demo 92

Demo Research Software Customer Experience Reporting Tools 92

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. It started as a bold vision to change the way the web is built by democratizing user data and feedback. I, myself, started off as a developer. My role changed from developer to recruitment. I was just focusing on building the team.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. They got a bad rep, but they’ve come through the other end, I think. It will be interesting – if people ever test it – to see what will come out on top. There are really fuzzy end points to it.

User Testing 143

User Testing Banking Customer Experience Technical Review 143