eG Innovations

APRIL 12, 2019

The scope of CAPM expands beyond the application framework: A problem arising anywhere in the application delivery infrastructure must be monitored, whether it’s the application code, application server, backend database, virtualization/container infrastructure, network, storage, cloud, and more. Explore customer reviews of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

The Product Guy

NOVEMBER 15, 2019

In many cases the amount of time spent resolving an issue (by support, development, account management, training and even, sometimes, the CEO) seems far in excess of the time it would have taken to design & build the software correctly in the first place. So it clearly needed further investigation.

Product Research 74

Product Research User Testing Research Software Feedback Software 74

Userpilot

AUGUST 25, 2021

Then, test and implement the hypothesis, and review and repeat the results. Here's what you can decipher from the cohort analysis table above: In the rows (going from top to bottom), you can see the start dates (months) for each cohort, e.g., a cohort of users who signed up in October 2017 vs. a cohort of users who signed up in May 2018.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? They get good feedback and good reviews. Upcoming Events. BoS Europe 2019 BoS USA 2019.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

JULY 12, 2021

Harvard Business Review reports that “acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one." For example, we can see that 5% of the November 2017 cohort churned in March of 2018 (after four months of use). Best software for SaaS in-app retention experiences?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. Target market: Personas, verticals, use cases, … Use diagrams, visuals, or links to demos where possible. Q1-2018 (actual). Q2-2018 (target).

Data Visualization 88

Data Visualization Research Software Feedback Software User Testing 88

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Gainsight

JULY 11, 2019

In my past life, I led Customer Success and Professional Services Operations at athenahealth where I implemented Gainsight in 2018. When I speak with customers, I’ll review recent timeline entries, some data in the C360 , and I’ll enter my notes into Timeline. What does your day-to-day look like? If so, how?

Research Software 66

Research Software Feedback Software Development Marketing 66

Reveal

DECEMBER 13, 2021

Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. Request a Demo. Reveal Embedded Analytics. Healthcare, like any other industry today, is changing.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Business of Software Conference

MAY 21, 2020

Prior to joining Simprints, I’ve worked mostly at the intersection of education and code. Having worked at Google and Code Academy and having founded a startup on my own that has taught web development to over 20,000 entrepreneurs. You will notice that the very first stage is a combination of a CV screen and a coding challenge.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Usersnap

MAY 21, 2019

You can set up NPS pop-ups in your product or on your website, those that are promoters and give amazing reviews are who you should reach out to. Usersnap offers a fully customizable and easy to integrate CX and feedback tool , get a free demo and start your free trial today. If they’ve had a great experience, they will recommend you.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. But then when we reviewed the proposal with leadership, we actually got pushback. So copying is just a reality we all have to accept in building software.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Mind the Product

FEBRUARY 1, 2018

At the outset of 2018, there are already over 50 million voice-based devices shipped, up from 1.7 Lightning demos. On Day 3, the team converges to review individual sketches. million in 2015 (see footnote). Day 2 Workshop Activities. Divide or swarm to decide how to assign the problem among the team.

User Testing 141

User Testing Research Software Analytic Tools Product Research 141

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. I would really like to know if Citrix offers a documented protocol for troubleshooting the software stack. What UDP port is needed for EDT?

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. I was doing all the demos myself, so that led to my next company – ewebinar – so I could run the demos on autopilot.” Melissa : “See, this is the problem.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

MARCH 29, 2022

So today we are excited to announce groundbreaking new products, and we’re going to do more than just talk about them – we’re going to demo them. And it’s not just project management software, it’s your pizzas, it’s your taxi cabs, it’s your bookstores. Lastly, software always improves.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118