Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. We’ll explore how these tools have become essential to many development processes today, and discuss why they remain so important for software teams of all sizes.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. But then when we reviewed the proposal with leadership, we actually got pushback. So copying is just a reality we all have to accept in building software.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. I would really like to know if Citrix offers a documented protocol for troubleshooting the software stack. What UDP port is needed for EDT?

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? But in 2018 there’ve been some big changes in the social media landscape.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? But in 2018 there’ve been some big changes in the social media landscape.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. Target market: Personas, verticals, use cases, … Use diagrams, visuals, or links to demos where possible. Q1-2018 (actual). Q2-2018 (target).

Data Visualization 91

Data Visualization Research Software Feedback Software User Testing 91

Mind the Product

FEBRUARY 1, 2018

At the outset of 2018, there are already over 50 million voice-based devices shipped, up from 1.7 Lightning demos. On Day 3, the team converges to review individual sketches. million in 2015 (see footnote). Day 2 Workshop Activities. Divide or swarm to decide how to assign the problem among the team.

User Testing 144

User Testing Research Software Analytic Tools Product Research 144

Intercom, Inc.

MARCH 29, 2022

So today we are excited to announce groundbreaking new products, and we’re going to do more than just talk about them – we’re going to demo them. Back when we were starting up, we didn’t have to build solutions for the previous eras of technology. Lastly, software always improves. into B2B software.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118