Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. With Usersnap you can consider your feedback gathering system sorted, so it’s time to focus on implementation. Come on, it’s 2019! Usersnap {QA & Customer Feedback}. Set up your Free 15-Day Trial.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

MAY 10, 2023

It shines a spotlight on: Famous marketing brands that have integrated AI technology. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., Google’s speech recognition technology has changed the way marketers address SEO to optimize for voice search. Marketing AI best practices.

Data Visualization 60

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 60

Gainsight

MAY 8, 2019

The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. But you know what’s worse than spending time on demo calls? Schedule a demo of Gainsight PX or create a free account and see for yourself if this post is more than just marketing fluff.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Gainsight

DECEMBER 18, 2020

Businesses in most fields or industries are interested in retention, primarily due to the current economic climate. per new customer in 2019 to $1.60 Having the right customer success technology and a single source of truth can make a huge difference. These pain points can be alleviated with the right technology.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Reporting Tools Data Visualization 59

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Web testing and design suggestions greatly benefit from this system. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Web testing and design suggestions greatly benefit from this system. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

eG Innovations

APRIL 7, 2021

Microsoft released its desktop-as-a-service (DaaS) offering, WVD (Windows Virtual Desktop) , to the general public in September 2019. Looking to expand existing Citrix/VMware on-premises deployments – Organizations have existing staff trained in those technologies and want to retain a single overall management stack. Networking.

Data Visualization 86

Data Visualization Customer Experience Enterprise Technical Review 86

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Is the future just way less futuristic than we were hoping for?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

When I was a kid imagining the future of 2019, it looked a lot different than the present we live in today. In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Is the future just way less futuristic than we were hoping for?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

freshtrax

SEPTEMBER 24, 2019

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. Members of different teams such as sales, marketing, support, and tech all work together in one room as one Japan team to help customers and to grow Adjust’s footprint in the market.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

FEBRUARY 21, 2019

If Yelp is for restaurant reviews, we’re that for software. “The SaaS and the tech worlds are going through a bit of an evolution in a similar way to maybe what cars and car selling went through” That’s kind of sad to me. If you came through G2.com Jarell: Yeah, that makes total sense.

Education 123

Education Reporting Tools User Testing Customer Experience 123

Userpilot

SEPTEMBER 23, 2021

Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.” By contrast, with an intelligent onboarding system, customers can use tooltips and automated help centers to answer most of their own questions — without needing to bother support.

Analytic Tools 79

Analytic Tools Onboarding KPIs Customer Experience User Testing 79

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Gainsight

APRIL 29, 2019

But I think we need better systems and processes to get the right information and to make sure the good insights are getting translated in a way that’s actionable for Product people. Very early on, I really focused on being friends with the developers and was really good friends with the designers and tech team. What do we have to do?

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14