Intercom, Inc.
JANUARY 28, 2020
After trialling some other solutions, we chose Intercom because it centralizes inbound and outbound conversations without the friction that CRMs add.” . Using mentions, they can also collaborate seamlessly with engineering or sales teammates to solve customer issues. . For us, that solution is Intercom. Lead generation.
Intercom, Inc.
DECEMBER 2, 2021
For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.
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Business of Software Conference
MAY 21, 2020
Alex Yang // VP of Engineering, Simprints. Everyone knows that hiring engineers is really hard. of engineering where I lead the people and processes side for the engineering team. There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite.
Intercom, Inc.
JULY 9, 2020
We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. And that got me started thinking about this concept of search engines and that’s where it all came from. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true. Kevin: Yeah.
ProductPlan
MARCH 5, 2019
In other words, “good help is hard to find” still rings true in 2019. You have a huge pile of leads based on inbound and outbound marketing, the pool is winnowed down based on their interest, ability to pay, etc., But if you’re recruiting product management talent, you’re in luck. A few words of caution.
Andrew Chen
MARCH 18, 2019
What distribution channels should a new consumer internet startup consider in 2019? Same for social networks before Facebook, or there were more than a dozen investor-backed search engines before Google. – when you’re growing a bit: your lowest paid engineer. – scaling: mid level engineer. Stay outbound.
The Product Coalition
JANUARY 25, 2019
Many companies may only have a single PM per 5–9 or more engineers. This can be quite different than engineering or sales roles which are often in steady demand. The external recruiter, outbound talent scout, the internal recruiter, the coordinator, the manager, the interview panel, the receptionist.
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