Intercom, Inc.

FEBRUARY 7, 2019

Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Business of Software Conference

APRIL 9, 2021

Streaming direct from the USA and Italy, two titans of remote working spoke at BoS Online Europe back in 2020. In this talk, Peldi and Natalie discuss the aspects of remote worklife that are different now for working at home in result of Covid-19 including productivity, schedules, prioritisation, focus, and much more. Mark Littlewood.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Userpilot

FEBRUARY 14, 2021

on marketing in 2020. So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Product-Led Growth Lifecycle Marketing Personalized In-App Experiences Product Marketing Viral Loops Affiliate Marketing Conclusion. Check them out below!

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

ProductPlan

DECEMBER 21, 2020

Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. Based on those data trends, we found that product teams are shifting their behaviors and priorities according to new realities brought on by the pandemic. Not necessarily.

Roadmap 73

Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

DECEMBER 21, 2020

Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. Based on those data trends, we found that product teams are shifting their behaviors and priorities according to new realities brought on by the pandemic. Not necessarily.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

Innovatemap

MARCH 8, 2021

In the software industry, being able to evolve and grow is required for success. That’s why BIO-Key , an innovative provider of biometric software and hardware solutions for enterprise authentication, eyed an acquisition that could round-out their suite of authentication solutions.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Software Review 52

ProductPlan

DECEMBER 21, 2020

Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. Based on those data trends, we found that product teams are shifting their behaviors and priorities according to new realities brought on by the pandemic. Not necessarily.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Userpilot

NOVEMBER 11, 2020

Account Attributes – Microsurvey – No Code – NPS – OAuth – Self Serve. They are proactively helping you to sell more by referring your service to their own contacts; giving you five-star reviews; and sharing your content with the public. Measurement Terminology. Terms You Need But Don’t Fit Anywhere Else!

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

NOVEMBER 18, 2020

That review on Capterra you didn’t ask for? What is so attractive about power users is that they help you to market and sell your product. What is so attractive about power users is that they help you to market and sell your product. This is a big problem for software businesses. Also a power user.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

APRIL 30, 2021

Founded by Jared Carrizales in 2013, Heroic Search started off life as an SEO agency, before pivoting towards linkbuilding in 2017 due to the scale of market demand. Founded in 2020, Quoleady is the new kid on the block when it comes to marketing agencies, but it’s already making waves in the SaaS world.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Userpilot

FEBRUARY 25, 2021

Product-led growth. in revenue in 2020. One of the content marketing plays that helped Visme gain over 8 million users and pass 2M monthly organic traffic. The first steps that Quoleady, a content marketing agency, takes to onboard SaaS clients to increase their organic traffic. SaaS Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Userpilot

MAY 19, 2021

When you first hear this question, your first reaction might be: “Well, it depends on the size of the company and their product’s maturity.”. These definitely play a role, but a study by SaaS Capital in 2020 found that one of the most influential factors is whether you are VC-backed or bootstrapped. educate them about a relevant topic.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. On the other hand, a customer might use an NPS survey to express their dissatisfaction but then not act on it due to switching barriers.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64