Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. 2021 Engagement Benchmarks for Finance Apps. Ratings and Reviews.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Let’s jump right in. Demographic factors.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 127

Feedback Software Systems Review Software Review Reporting Tools 127

Alchemer Mobile

SEPTEMBER 24, 2020

However, when it comes to our technology reflecting this fact, many providers and organizations haven’t quite caught up. Telehealth and healthcare mobile apps can feel cold, robotic, and impersonal. Here are some key mobile app strategies to increase patient and provider trust. Ensure Mobile App Basics are Covered.

Feedback Software 195

Feedback Software Healthcare Development User Testing 195

Alchemer Mobile

MARCH 11, 2021

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. In-app surveys.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Alchemer Mobile

DECEMBER 21, 2022

Retarget using behavior and mobile customer engagement history Retarget based on shifts in sentiment Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Let’s jump right in.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

The Product Coalition

OCTOBER 6, 2020

On-demand apps have created a huge stir in the market after their launch. The tech-savvy people were the first once to adopt these on-demand apps. The current scenario where the people do not have time to complete their household chores these on-demand apps came to the rescue. What is an on-demand app? billion by 2023.

Feedback Software 139

Feedback Software Technical Review User Testing Systems Review 139

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

The Product Coalition

MAY 12, 2021

Just download an app , tap the screen, and wait for the tastiest dinner in the world. Foodtech is not only ordinary food delivery app development, but also agriculture technologies, ecological developments, solutions for vegans, and many other important fields. We mean that such a format has come to food technology.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

UX Planet

FEBRUARY 2, 2024

By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems. This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)?

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. to find the right time to ask for feedback. NPS alone is a vanity metric. Go further.

User Testing 227

User Testing Customer Experience Customer Feedback Feedback Software 227

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Data Visualization 96

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Atlassian

JANUARY 27, 2022

In 2020, with the announcement of TEAM Anywhere , we committed to a new way of working: the majority of our team members – many of whom were office-based before the pandemic – can now choose to work from anywhere. In Technology. Low-code solutions deliver value quickly. Atlassian is now a distributed workforce. Related Article.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Alchemer Mobile

JUNE 10, 2020

Surveys enable companies to collect and analyze both qualitative and quantitative feedback. When it comes to mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient. A survey that interrupts a customer’s in-app experience will rarely be well-received. Mobile Surveys and Notes.

Product Research 147

Product Research Feedback Software User Testing Systems Review 147

Sachin Rekhi

AUGUST 4, 2021

So in 2020, I took a survey of all the available product management courses out there. Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. This is due to the very process by which the roadmap is developed.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

MAY 19, 2020

Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe. The plan was to introduce it during the EURO 2020 where millions of fans crazy about football would be active. What will happen when the first users download and touch this app?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Alchemer Mobile

MAY 19, 2021

They’re itching to give you feedback. Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Mobile in-app feedback tools & solutions. If you don’t, you need to get those in place – and fast.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

JULY 29, 2021

Well, at the beginning of 2020, no one had the playbook for that. What started as a few gigs selling media, property, and even bicycles turned into a blooming SaaS career that Mark has been mastering for the last decade at Salesforce, Wrike, and now BrowserStack. SaaS is the subscription business. Putting people first.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 96

Research Software Feedback Software User Testing Product Research 96

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. Top UX Agencies in 2020 1.

UX 97

UX Research Software Feedback Software User Testing 97

ProductPlan

DECEMBER 11, 2019

And in 2020 we will more than double what we’ve done to keep up with all the changes. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. Setting a Course for 2020. We can’t wait to see where you help take us in 2020.

Technical Review 64

Technical Review Systems Review Software Review Onboarding KPIs 64

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. ?? Do you want to get this article in your inbox?

Agile 84

Agile Reporting Tools Feedback Software Systems Review 84

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. A few days later, Amazon and Microsoft followed suit, vowing to reexamine the use of their facial recognition software by law enforcement after citing similar concerns about bias.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. Customers are evolving, and so should your CX practices.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. The company means a great deal to both of them. It’s all about the family setting.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Gainsight

MAY 14, 2020

Feedback is a gift” Ah yes, the old mantra we know and love; and is especially prevalent when working on a design. We source feedback on new concepts, designs in progress, and have already delivered work through various sources including in-app feedback, usability testing, and the usage data we capture in Gainsight PX.

Customer Experience 64

Customer Experience Feedback Software User Testing Customer Feedback 64

PMLesson's Ace the PM Interview

SEPTEMBER 6, 2019

In this post, we'll review a case study submission from one of our Exponent members, Chase Sutton. Question : How would you design an emergency system for the 2020 Olympics? So the goal of this emergency system is to help those attending the 2020 Olympics get to safety as quickly as possible during a natural disaster.

Feedback Software 40

Feedback Software Technical Review Systems Review Vision 40

Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. The 2020 Summer Olympics in Tokyo finally took place. But what if the manager role is not for you?

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Alchemer Mobile

AUGUST 26, 2021

Your customers are already on their phones – meet them where they’re at through in-app feedback collection. This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. Why you should be collecting in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Amplitude

JANUARY 23, 2020

We’ve seen that self-service analytics platforms like Amplitude have fundamentally changed how teams interact with product data, their immediate teammates, and their organizations. By the start of 2020, Amplitude users had logged more than 23 trillion actions in our platform. The Amplitude team can relate.

Data Visualization 58

Data Visualization Government Analytic Tools Feedback Software 58

Surya Suravarapu

FEBRUARY 27, 2020

link] — Surya Suravarapu (@surya_s) February 5, 2020 Jobs to be Done has several interpretations, which is leading to more confusion. It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52