Remove 2021 Remove Data Visualization Remove KPI
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Product Analytics Tools 101: The Only Type Of Analytics Tools You Really Need As A Product Marketing Manager

Userpilot

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

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Beat Your Competition: Building a Stand-out Mobile Customer Experience

Alchemer Mobile

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

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Mobile App KPIs: The Top Metrics to Measure App Performance

Alchemer Mobile

We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. In 2021, mobile apps were downloaded more than 230 billion times globally. Similar to downloads, tracking new signups can yield interesting insights. Customer engagement numbers.

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How support leaders measure (and improve) the quality of their customer support

Intercom, Inc.

The result is the Customer Support Quality Benchmark Report 2021. In our survey, we found that: Self-service support has become the second most popular support channel. 65% of customer service teams now offer support on chat , ahead of 60% of businesses offering phone support. How the support landscape is changing.

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The Customer Satisfaction Survey: Best Questions And Examples In 2021

Usersnap

How badly do you want to know if your customers are truly satisfied with your services? Getting this qualitative data can be tricky. Customer experience surveys allow for data calculation that will help measure customer satisfaction rates. You can find areas of the company, service, or product that may call for improvement.

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The 7 Best SaaS Analytics Software of 2021

Userpilot

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how?

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Product Marketing Metrics (KPIs) – How To Measure Success in SaaS

Userpilot

Are you tracking the right Product Marketing KPIs? With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is a Product Marketing KPI metric?